My husband and I had a wonderful 2 nights at the Melia Cohiba and the hotel was more than we expected for cuba. It is very modern and has a wonderful pool and great free shuttle into old Havana. We upgraded to the level and it was worth it. The staff on the reception were very helpful and friendly. We had an issue with the invoice as we were over charged but they quickly sorted this.
Our room was upgraded to a junior suite which was amazing.
The only area the hotel could improve is the friendliness of staff in the level lounge. It was difficult to get served and it felt like you were interrupting/ being an inconvenience asking for a drink.
Everything else was great and I would highly recommend this hotel. More
- Breakfast included