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NJV
Auckland, New Zealand

One night at Sanctuary

5.0 of 5 bubblesReviewed 13 Jan 2023via mobile
Spent a night at Sanctuary after a flight from NZ. Big shout out to Mila Taylor Marianne and Mark. Also Mr Brown and Mii. Martha and Mama Tai. Also big thank you to Mama Teremoana and the chef Maitia Vano. All these people make our stay most memorable and will definetely be back. Metaki ma ata
Date of stay: January 2023
Trip type: Travelled with family
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Kerry Morton, General Manager at Sanctuary Rarotonga-on The Beach, responded to this review
Responded 23 Feb 2023
Kia Orana,
WOW thank you so much for the wonderful review and for taking the time to share your experience of staying with us. In addition a big thank you for your huge shout out to our team and I will be sure to pass on your comments to them all.
We look forward to welcoming you back soon to catch up with everyone and meet more members of our amazing team.
Warm Regards
Kerry Morton
Resort Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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50 - 55 of 709 reviews
Reviewed 2 January 2023

Was exactly what we needed, an escape from the 'Real world' or normal life. The staff are so friendly and helpful. Our favorite Illesipe "Elizabeth" in Fijian was always lovely and helpful..... made some great cocktails 😘. The rooms were great, water pressure in the shower was really strong ! If you need an unwind And an escape, this is the perfect place

Room tip: Get mossie spray, bring reef shoes, hire a car, Go to Ariki Adventures and swim with the turtles. Flying turtle cafe is GREAT !
Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Ashleigh H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haimona Browne, Owner at Sanctuary Rarotonga-on The Beach, responded to this reviewResponded 11 March 2023

Kia Orana,
Thank you for your review.
We are pleased to hear you enjoyed your getaway break with us and you loved the Elizabeth's yummy tropical cocktails.
Thank you again for choosing to stay with us and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2022

Sanctuary on the beach was such a great pick for a relaxed holiday. We loved the option of have access to the Rarotonga but staying on the adults only side. The snorkeling is so great directly in front of the resort. With options of SUP and kayaking. The staff are so friendly and helpful, a stand out staff member was Meli! We loved coming back after being out to be greeted by Meli, always friendly and helpful.
We would definitely pick to stay here again!

Date of stay: December 2022
Trip type: Travelled as a couple
Thank J2649JNashleighb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haimona Browne, Owner at Sanctuary Rarotonga-on The Beach, responded to this reviewResponded 11 March 2023

Kia Orana,
Thank you for your kind review.
We are so pleased to hear you had an amazing stay and you enjoyed the warm hospitality from our team, in particular Meii.
Thank you again for choosing to stay with us and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2022

AMAZING! Not only was the accomodation beautiful but the staff there are just wonderful. They make you feel so invited and treat you like family. We will 100 percent be going back to the Sanctuary Rarotonga

Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank CharINeil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haimona Browne, Owner at Sanctuary Rarotonga-on The Beach, responded to this reviewResponded 11 March 2023

Kia Orana,
Thank you for your kind review.
We are thrilled to hear you had an amazing time!
We thoroughly enjoyed having you as our guests and we look forward to welcoming you back soon.
Kind Regards,
Haimona Browne
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2022

The Sanctuary is an amazing spot to have a childfree relaxing break. The staff are excellent and are so open and welcoming. We had Aisake, Elisapeci, Meli and Akuila who looked after us and catered to our every cocktail whim. The beds are HUGE and really comfy and the location is exceptional. It's literally directly on the beach and you have free access to kayaks, SUPs and snorkel gear. If you're more pool inclined it has a great (and very private) pool with a swim up bar. This is the 4th time we've stayed here and we cannot fault it.

Date of stay: November 2022
    • Sleep Quality
    • Rooms
    • Service
2  Thank TheTravellingFerret
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haimona Browne, Owner at Sanctuary Rarotonga-on The Beach, responded to this reviewResponded 11 March 2023

Kia Orana,
Thank you for your kind review.
Wow this was your fourth stay! We are so pleased you had another amazing stay and you enjoyed the warm hospitality from our staff.
Thank you for continuing to choose to stay with us and we look forward to welcoming you back for the 5th time!
Please email me directly before booking your next trip.
Yours sincerely,
Haimona Browne
Resort Manager

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Reviewed 30 November 2022

Very stressful at the beginning due to one of the renovations staff Lenoi who had canceled our booking 7 days before we arrived without any communication to us. We had booked 9month before our trip for 18 days. I was very lucky to have booked directly and had copies of all of the corespondent even up to 2 weeks before we left.
We had no apology or explanation from anyone, I tried 4 time to speck directly the renovations but they wouldn’t come out of there office.
If it hadn’t been for the absolutely fantastic bar/restaurant and housekeeping staff who were the most wonderful people, and made our stay a fabulous one.

Room tip: Ground floor for access to beach.
Date of stay: October 2022
    • Value
    • Sleep Quality
    • Service
1  Thank michelleaV4099BH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haimona Browne, Owner at Sanctuary Rarotonga-on The Beach, responded to this reviewResponded 11 March 2023

Kia Orana,
Thank you for taking the time to post a review of recent stay with us.
We are pleased to hear you enjoyed the warm hospitality from our bar and housekeeping team.
I have personally addressed your concerns with Leilani and she is very remorseful and apologetic for the inconvenience she caused for you.
Thank you again for choosing to stay with us.
Kind Regards,
Haimona Browne
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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