Name: Fantastic, fabulous, super friendly, specially ‘Widi’.
Item: Hotel Nikko Bali Benoa Beach
Rating: 5
Author: Anna1064

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Richard H

1

Reviewed 14 October 2024

Really lovely hotel and unforgettable wedding location

We stayed here with the wedding package and couldn’t have been happier with the experience! The room was beautifully prepared for us and the wedding ceremony itself was so lovely… we could tell that so much care had gone into every detail and it really made the day so special. The food was also great throughout our stay (my personal favourite being the amazing buffet breakfast!) and the ambience in the hotel was very chilled but with lots to do for those that wanted to. Would have stayed longer if we could, and we hope to make it back next time we’re in Bali. Special thanks to Anita for being so accommodating and helping us throughout the wedding process 🙏

Date of stay: October 2024

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Dear richardhA7749KO,

Thank you very much for your wonderful review and for choosing us for such a special occasion.

We are truly delighted to hear that your wedding experience exceeded your expectations and that every detail contributed to making your day memorable. It’s fantastic to know you enjoyed the room preparation, the ceremony and of course, the buffet breakfast.

We’re especially glad that Anita was able to assist you and make the process smooth. I will be sure to pass along your kind words to her. We would have loved to have you stay longer and we truly hope to welcome you back the next time you’re in Bali for another memorable stay.

Warm regards,

Takashi Hoshino
General Manager

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DIKA999BALIDRIVER

Kuta, Indonesia

18120

Reviewed 30 August 2024 via mobile

check in time

The lobby is quite nice with friendly and polite staff. We take guests to stay for a few days here... a very nice hotel with views of the beach. The rooms are spacious, there is a front terrace for relaxing while enjoying a cup of coffee. The pool is also big and there is also a pool for children. Breakfast is available from 7. You can also enjoy free Wi Fi in the hotel area.

Date of stay: August 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear DIKA999BALIDRIVER,

Thank you for your kind words.

We're delighted to hear that you enjoyed the spacious rooms, beautiful beach views and relaxing pool area. It's wonderful that you found our staff friendly and polite, and you appreciated the amenities like breakfast and free Wi-Fi.

We hope to welcome you and your guests back for another pleasant stay in the future.

Warm regards,

Takashi Hoshino
General Manager

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Elise H

3

Reviewed 17 August 2024

Avoid !

Very bad hotel. So old. The worst is the beach on the right side. Don’t rent a jet ski there. I advise to go the Manarai beach house, for 550K. It is cheaper and more professional. It’s not a 5 ⭐️ hotel. Only the swimming pool is nice. Better hotels at 5-10 minutes from there.

Date of stay: August 2024

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Dear U8928BDeliseh,

Thank you for taking the time to share your concerns with us.

We appreciate your constructive feedback for our improvement in the future. We truly appreciate your valuable feedback which will help us make improvements and enhance the overall guest experience.

We are looking forward to welcoming you back and we hope to exceed your expectations with an enhanced stay experience.

Warm regards,

Takashi Hoshino
General Manager

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richard866

Perth, Australia

2441

Reviewed 8 August 2024

halcyon days

its been along time since we stayed at Nikko, then the Astin. it was a very enjoyable stay,it would have been a truly great experience when first opened. but as all these hotels get older they show signs of ageing.toilet systems at breaking point, pool tile missing in numbers.but apart from that its still a fabulous place to stay. the hotel staff especially are excellent from the front desk to the breakfast staff. and im going to single out the room staff on our 4th floor(rm454) as very happy in the duties and preformed well.thankyou. pillows where big and fluffy but had little filling.my partners comment,and also a couple we met at the pool had the same opinion. breakfast was generally very good for all nationalities. so no complaints there. location absolutely perfect. as frequent visitor to Bali, we will definitely stay again at this great hotel again. we have in the past stayed 4 times at the Mirage good. but this place location location.

Date of stay: August 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear richard866,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Hotel Nikko Bali Benoa Beach and found our location and staff to be excellent. It’s wonderful to know that our team, especially the room staff on the 4th floor, made a positive impression during your visit.

We appreciate your honest feedback regarding the areas of the hotel that could use some attention such as the toilet systems and pool tiles. We are continually working on maintaining and improving our facilities to ensure our guests have a comfortable experience. Your comments about the pillows will also be addressed with our housekeeping team.

We’re glad you enjoyed the breakfast variety and hope it added to your enjoyable stay. Thank you for your continued support and for choosing us as your preferred destination in Bali. We look forward to welcoming you back for another memorable experience.

Warm regards,

Takashi Hoshino
General Manager

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Mat P

Sydney, Australia

81

Reviewed 17 July 2024 via mobile

Dated property but definitely worthwhile

Had a great stay at Hotel Nikko in Nusa Dua.
Property itself is definitely past its prime but the rooms are clean and reasonably comfortable. Breakfast spread was adequate. Staff were very friendly and helpful.

Local area is fairly quiet but there are plenty of drinking and dining options available without the hustle and bustle of Kuta or Seminyak.

Overall, good value for money. I would stay again.

Date of stay: July 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Mat P,

Thank you for sharing your recent visit to our resort. We are delighted to know that our services meet your holiday needs.

We are looking forward to welcoming you back soon.

Warm regards,

Takashi Hoshino
General Manager

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