Very bad hotel. So old. The worst is the beach on the right side. Don’t rent a jet ski there. I advise to go the Manarai beach house, for 550K. It is cheaper and more professional. It’s not a 5 ⭐️ hotel. Only the swimming pool is nice. Better hotels at 5-10 minutes from there.
Dear U8928BDeliseh,
Thank you for taking the time to share your concerns with us.
We appreciate your constructive feedback for our improvement in the future. We truly appreciate your valuable feedback which will help us make improvements and enhance the overall guest experience.
We are looking forward to welcoming you back and we hope to exceed your expectations with an enhanced stay experience.
Warm regards,
Takashi Hoshino
General Manager
its been along time since we stayed at Nikko, then the Astin. it was a very enjoyable stay,it would have been a truly great experience when first opened. but as all these hotels get older they show signs of ageing.toilet systems at breaking point, pool tile missing in numbers.but apart from that its still a fabulous place to stay. the hotel staff especially are excellent from the front desk to the breakfast staff. and im going to single out the room staff on our 4th floor(rm454) as very happy in the duties and preformed well.thankyou. pillows where big and fluffy but had little filling.my partners comment,and also a couple we met at the pool had the same opinion. breakfast was generally very good for all nationalities. so no complaints there. location absolutely perfect. as frequent visitor to Bali, we will definitely stay again at this great hotel again. we have in the past stayed 4 times at the Mirage good. but this place location location.
Dear richard866,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Hotel Nikko Bali Benoa Beach and found our location and staff to be excellent. It’s wonderful to know that our team, especially the room staff on the 4th floor, made a positive impression during your visit.
We appreciate your honest feedback regarding the areas of the hotel that could use some attention such as the toilet systems and pool tiles. We are continually working on maintaining and improving our facilities to ensure our guests have a comfortable experience. Your comments about the pillows will also be addressed with our housekeeping team.
We’re glad you enjoyed the breakfast variety and hope it added to your enjoyable stay. Thank you for your continued support and for choosing us as your preferred destination in Bali. We look forward to welcoming you back for another memorable experience.
Warm regards,
Takashi Hoshino
General Manager
Had a great stay at Hotel Nikko in Nusa Dua.
Property itself is definitely past its prime but the rooms are clean and reasonably comfortable. Breakfast spread was adequate. Staff were very friendly and helpful.
Local area is fairly quiet but there are plenty of drinking and dining options available without the hustle and bustle of Kuta or Seminyak.
Overall, good value for money. I would stay again.
Dear Mat P,
Thank you for sharing your recent visit to our resort. We are delighted to know that our services meet your holiday needs.
We are looking forward to welcoming you back soon.
Warm regards,
Takashi Hoshino
General Manager
If you‘re too lazy to stay in the exclusive hotwl like in the Nusa Dua but want to avoid the busy place like Kuta or Seminyak. This is the one.
It‘s great hotel with the great location.
Have its private beach and swimmping pool on the beach side.
Have a nice kids club. Nice room and spacious bathtub.
The staff is friendly and helpfull
The food is also nice.
You can walk in front of hotel to get food or go to convinience store
Dear citranurwani,
Thank you for sharing your recent visit to our resort. We love to hear that everything meets your expectations and the most important one is that you enjoyed your staycation with us.
We are looking forward to welcoming you back soon.
Warm regards,
Takashi Hoshino
General Manager
Amazing experience at Nikko beach hotel where we spent 2 nights with our son.
The kids club is amazing and the best is the huuuuge swimming pool with waterfalls !
The two restaurants are a must !
The staffs are super friendly and helpful
We will definitely come back ❤️
Dear 221emmanuelp,
We would like to extend our sincere gratitude for taking the time to share your valuable feedback on your recent stay at our resort.
Your comments are highly appreciated and will certainly help us improve in the future. We hope to have the pleasure of welcoming you back soon. Thank you again for choosing us as your preferred destination.
Warm regards,
Takashi Hoshino
General Manager
