A very thankyou thankyou to Carmelina from Brisbane who encouraged us to visit Hotel Nikko! It was a delight! The staff were all very friendly, very helpful and informative! It was a great location in Nusa Dua, big mention to one of its lovely restaurants- Giorgio - was a fantastic, authentic and delicious Italian meal, it tasted just like we were back home and very reasonable prices. Our Room was fantastic, great daily room services, clean, tidy, pool was a delight and breakfast was absolutely out of this world! Thankyou to Hotel Nikko and Carmelina for a fantastic holiday! Highly recommend!!

The staff were exceedingly professional, friendly and respectful. The service was excellent. The location beautiful and the grounds superb. The restaurant we went to had wonderful menu choices at reasonable prices for a hotel. 
However  
There's a severe lack of quality in the general way the rooms are organised. Maintenance is crying out to be done and repairs are not done properly. 
For example, the lights went out, maintenance was called and the lights repaired. Meanwhile the safe reset itself and we couldn't open it. Security came and suggested that we put in the wrong code.. Sorry nikko, that's untrue and shows a wrong attitude. We also had a no air conditioning. The service people came again. After a minute, the head guy said it was fixed. However, knowing that it wasn't I again

We stayed in this hotel 19 years ago on honeymoon and decided to return with our 2 teenage sons for 5 nights on our recent trip. The hotel structure is the same as it was but the entrance and reception is beautiful and well maintained. The gardens and pool area are also really well maintained and the pool is fine although very deep in places for kids. We initially got 2 separate rooms but wanted adjoining rooms so this was immediately rectified. It is beautifully set on the Indian Ocean where you can walk out when the tide goes out. Breakfast is good but not worth the very high price you pay for it. We had room service once which was nice and reasonably priced and ate in the poolside restaurant once which was very tasty but quite pricey. A beautiful hotel on a beautiful setting bringing back great memories.