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All reviews jr tower train station chitose airport same complex corner room excellent location convenient location five star hotel japanese style top floor night view buffet breakfast shopping mall perfect hotel tea bags shops and restaurants great view of the city
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Reviewed 21 August 2018

Just spent two nights at this fine hotel. With a great location -right on top of the Sapporo JR train station, this hotel is perfect for foreign travelers. The staff, with good English were very attentive and helpful, the room, yes even though a bit small, was a pleasure to return to after a long day of shopping and touring, on the 35th floor we had a fantastic view of the city, the bed and bedding were very comfortable and the amenities in the bright bathroom were second to none. Three choices of Breakfast rooms with a good selection in the Western / Japanese room we chose.

Room Tip: High floor
  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 23 August 2018

Thank you very much for choosing JR Tower Hotel Nikko Sapporo out of the many hotels available.
As for your recent stay, we are very pleased to hear that you enjoyed the view from the upper floor, and we are also happy to hear that our staff was helpful during your time here.
We do everything we can to ensure that our guests have a pleasant stay that doesn't disappoint in any way, and we are always happy to hear positive feedback from guests like you.
We hope that sometime in the future we can offer relaxing accommodations to stay at whenever you travel to Hokkaido again.

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Reviewed 4 August 2018

The hotel is directly over the train station and thus getting to check in is easy. The check in folks were quite welcoming. Our rooms were ready and we had great views. While the rooms are a bit smallish by Western Standards they were high tech, had great beds, and had wonderful bathrooms. The cleaning service for the rooms was excellent. We use the hotel laundry service and it was also excellent. We liked the breakfast included with the room. Lots of choices, mainly Japanese/Asian breakfast choices. The restaurants were also good for evening meals as well as the bar which serves a light dinner menu. The concierge services were excellent!! We would love to stay there again if back in Sapporo.

Couple of points: the location is quite good for many of the Sapproa landmarks.
Being near the train station is very helpful for some day travels as well.
Note that breakfast provided with the room may also be eaten in the lobby cafe which offers either a Japanese or Western meal with made to order eggs and a very nice buffet that includes a limited buffet offering if one is paying for one's breakfast rather than included with the room.

Room Tip: Higher rooms have great views
  • Stayed: July 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank WillMyWifeGetSick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 6 August 2018

We thank you very much for staying with us at the JR Tower Hotel Nikko Sapporo.
We were very pleased to hear that you were satisfied with our hotel's many offerings, including our direct access to the train station, and our overall services.
It was also very comforting to hear that our facilities (excepting the size of the rooms) and cleaning services met your expectations as well.
We will continue in our efforts to deliver delicious cuisine and a comforting, warm environment for all of our guests.
We eagerly look forward to welcoming you again to our city of Sapporo.

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Reviewed 30 July 2018 via mobile

I like to stay in Hotel Nikko when I visit Japan. The room is spacious and their service is great!! I really appreciated all of the personal things in the room are in different colours, I.e. slippers, towels etc. And also has 3 different style of breakfast for us to choose, I can feel the “heart”! Highly recommended for your stays in Sapporo!!!!

Stayed: June 2018, travelled as a couple
1  Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 31 July 2018

Thank you very much for patronizing the JR Tower Hotel Nikko Sapporo.
We are incredibly glad that you are satisfied with all the general services, including the spaciousness of the guest room and the contents of breakfast, during your recent stay.
Our hotel makes sure that everything that touches the skin (bath towels, linen, slippers) or is put in the mouth (toothbrushes, cups) are differentiated by color so that guests in the same room can recognize the items that they have used, so it is our greatest honor that this has earned your appreciation.
We will continue to do our best to keep up with your expectations as a regular choice of accommodation during your time in Sapporo.
We sincerely look forward to serving you again.

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Reviewed 29 July 2018

It is a 5 star hotel very conveniently located as it is connected on one side to Sapporo's largest up market modern shopping mall and connected on the other side to a bus station. There are also many Japanese cuisine restaurants within walking distance. Room facilities are very modern and rooms are well equipped. The corner rooms haver excellent panoramic views. Breakfast is good. Hotel staff are very courteous and efficient. Room check in is very efficient. There is an abundance of staff waiting at the reception lobby to assist to guide to check in counters as well as to assist with the luggage. Food served in restaurants are very good. Guests would also have no difficulty finding restaurants in the connected shopping mall serving various international cuisines. There is also very ample taxi service outside the hotel.

Room Tip: Be early for breakfast to find a place. If the budget permits, choose upper floor corner rooms for an execllent panoramic view of the city.
  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank LaiWingYong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 31 July 2018

Thank you very much for staying at JR Tower Hotel Nikko Sapporo.
As for your recent stay, we are very happy to hear your kind words regarding our staff's service, as well as our convenient access to a shopping mall and public transit.
We are also pleased to know that you had a pleasant stay and that you enjoyed the view from the corner room and were satisfied with your guest room's amenities and other facilities.
We sincerely hope that you can stay with us again someday, and we will be sure to work hard to meet your expectations.
We look forward to seeing you again the next time you visit the city of Sapporo.

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Reviewed 22 July 2018 via mobile

The hotel is under high demand at all times during my former visits to Sapporo. Always give it a miss. We are so happy to be able to stay here this time. The hotel service is top-notched. The breakfast in the Sky J is also wonderful- not because of the choices but the quality. You feel like you are carefully tended to as soon as u stepped in the hotel. The room facility n decorations are also well maintained. All staff are friendly and helpful. I can’t find any flaws during my stay. Needless to explain, location is the best. I would definitely come back, only if I can manage to make a reservation next time. Highly recommended to others.

Stayed: July 2018, travelled with family
Thank bbg2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this reviewResponded 24 July 2018

Thank you very much for staying at JR Tower Hotel Nikko Sapporo.
We are honored to receive your compliments regarding the breakfast at the 35th floor "SKY J" and the service staff's kind correspondence during your stay.
We will continue to do our best to prepare well-kept rooms in our facility directly connected to the station so guests can feel delighted about spending the night here.
We sincerely look forward to your next visit to Sapporo.

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