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Gavin R

Older men

3.0 of 5 bubblesReviewed 28 Dec 2023
Mainly old men there. Not for the young ones. Nice pool area. Needs to sell food. Nothing to eat or drink if your there for extended stay. Need breakfast options. Place is a bit tired. Spa is hit and miss. Get rid of the dirty room. Not necessary. Furniture wore and tired. Don't like that rooms don't have showers. Only vending machine. Prices are expensive for one nights stay when you could get yourself a 4 star place at Maroochydore for less. It's only like 3 star and price should reflect this.
Date of stay: November 2023
Room Tip: Take your own food.
Trip type: Travelled solo
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Reviews (41)
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1 - 6 of 41 reviews
Reviewed 11 February 2022

The simple pleasure of relaxing by the pool, a clean room with everything expected but no useless clutter, friendly checkin and attentive but unobtrusive staff. Just big enough to be fun, but not so big to be impersonal. Booked 2 nights, extended to 4 nights.

Room tip: Poolside for the view, or courtyard for budget
Date of stay: February 2022
    • Sleep Quality
    • Rooms
    • Service
Thank PaulHVE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2020

Recently stayed here for 3 nights. It is a very unique venue. Staff were very helpful.. Everything is very clean. Pool room was great. Bed was great and room had a kitchenette which had everything we needed, crockery, cutlery, toaster, jug, microwave glasses etc etc. Day visitors just made the experience more enjoyable. If you have never stayed here you should give it a try.

Room tip: Pool rooms are great
Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
1  Thank warren d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2020 via mobile

Antagonistic, arrogant and nasty - that's the business ethic of this so-called accommodation retreat.

As a customer-focussed cabin crew member of 15 years' experience, I was left gobsmacked by my poor treatment in attempting to check in to Hideaway without success... in fact, I would have been instantly fired if I behaved in this nasty manner on board my flight.

After flying into Gold Coast airport, driving 3 hours and diverting to an inner Brisbane to assist a friend in emergency need, I felt assured from a text received at 1730 reassuring me with the message that I would have a key waiting in a safety box upon my arrival.

My phone was pretty much flat the whole journey but I managed to communicate the fact I would ultimately be arriving around 2300.

After charging my phone finally shortly after 2300 upon my arrival, I discovered a barrage of missed calls and texts prompting an update time of my arrival.

I have no clue why the management of this hotel thought I would freely communicable given it is a major traffic offence to use mobile devices yet that was their unrealistic expectation.

Secondly I was blamed for not reading any messages and making staff work overtime to facilitate my arrival, which besides being irrelevant was not communicated whilst my phone was flat.

Finally and most astonishingly of all, I was told (the day after by the most surly of management arrogance I have ever been poisoned with) that the urgency of my arrival hinged on the fact that they had a faulty security box whjch I couldn't open on arrival.

The management basically hurled a 20 minute tirade of abuse at me in a phone call the day after saying how everything was my fault, including the unserviceable safety box.

As you can imagine after a long day of unexpected and snowballed misfortunes, a bad day turned disastrous when I was forced to "sleep" in my car overnight and suck up the consequences of a dysfunctional management who can't even provide a basic security box.

Hideaway would not accept any responsibility whatsoever for their imperfections. For every black I painted in my defence, Hideaway management came back with a bombastic white reply, eg. My fault that phone was off etc.

I promised Hideaway to paint the true picture of experience via online forum such as this and you guessed... they promised to further their insufferable arrogance with a reply to my reply so you can see for yourself very shortly how petty they are.

In an age approaching Corona-induced economic recession and an inevitable downturn in the travel industry, it beggars belief how an accommodation "venue" such as this can be so rude, condescending and anti-customer in its attitude and approach. I will be telling my vast network of crew friends not to bother with this place and hopefully Hideaway may like to assess in future the easier option between actually putting the customer first or suffering the effects of bad publicity through disowning all responsibilities and casting shade and blame on the people who pay their wages.

An absolute DISGRACE!

Date of stay: March 2020
Trip type: Travelled solo
12  Thank troya525
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020

We stayed a couple of days at the Hideaway Men´s Resort and it was the perfect location to relax.
Spacious room with a nice terrace, very clean and comfortable beds.
We can only recommend this Resort!

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank VolkerW995
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2020

I came here really open and wanted to enjoy myself but I checked out pretty disappointed (and with a sore back).

Check-in was easy, arrived after reception operating hours (7 pm). Key was in the safe and given directions to room.

I was situated in the back area (5A) standard double. Room was pretty basic: bed, tv and mini-fridge. By viewing other rooms I think I had the worst room in the place. The communal but private bathroom wasn’t an issue.

The room was pretty dated, the tv was pretty small. The bed was really bad, the frame was a cheap iron bed frame that you can but for $50 at fantastic furniture. It squeaked (loudly) with every slight movement. The mattress itself was bad too, it slumped in the middle and woke up an hour after going to bed with a sore back. I actually slept the night on the lounge suits in the common area. The room has the ability to be adjoined to its neighbour but this meant you could hear everything coming from the room.

This is a dated 50’s style building if you took away the ‘men’s only factor’ its a budget motel which you would expect to pay $50 a night. It’s slapped with Asian art you’d find a $2 store.

I am a smoker so never had an issue with all area smoking area but I could see it could be a major issue if you weren’t a smoker.

The clientele during my stay was mainly in there 60’s to 80’s.

My recommendation, if you are interested in the men’s only experience, maybe spend the $20 for a day pass but stay somewhere else which would be cheaper and nicer.

Date of stay: February 2020
Trip type: Travelled solo
1  Thank JustinS483
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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