We were 2 hours late getting to the Quest after getting off the ferry due to an accident on the motorway so had to check in via night staff and the phone. All ok and got to our room which I was disappointed in as I particulary wanted a washing machine in the room. I went down stairs and rang night staff agian and to cut a long story short they said to stay in the room for that night and something will get sorted in the morning. True to their word we were moved in the morning by Dave or Dev [sorry not sure of name].
The new room was much bigger - we called it the VIP suite....plenty of space for our stay of 4 nights, lounge area was comfortable with a desk and TV. A sliding door led out to a huge deck area - no chairs or anything to sit on so I thought that was a bit strange it was also looking down on Jackson St.
Kitchen was great had a good size fridge, an oven, dishwasher, microwave and all the basics that you need including the washer and separate dryer.
Bedroom was a good size, very comfortable bed, blockout curtains and a TV. Even though we were on a main street which had a hotel over the road we didn't have a problem with any noise.
Bathroom was spacious with a good shower and plenty of room in the vanity for personal items. Only negitive thing was the mirror - it just needs to be lowered as its too high for short people like me!
Great location for cafes, restaurants and shops etc. and not far from Wellington. Parking onsite was $15 p/n or you can park in the street if you can get a spot - not sure if its patrolled tho.
Staff were friendly and very helpful - a special thank you to Dave/Dev you went above and beyond to help us with a room we wanted.
This is a wonderful place to stay and if we ever come back - which we hope to then this will be the first place we would choose to stay.
Note....you need to mention if you want a washer and dryer not all one bedroom rooms have them - looking at the website I thought they did.
