Room was nice and clean. Amenities were good. Parking in the garage. The dinner buffet was greatly overpriced. The biggest complaint though is that they have a cool area for kids and families to use...it has two Xbox Ones, a ping pong table and air hockey. It was raining when we were there so we wanted to have that place to hang out. Well...you have to go through their bar and disco area to get to it...you have to walk through the entire thing. Crazy...not a place suited for children. In America that would actually be against the law. They have a super nice pool. The breakfast buffet was huge, just not much "real" western style breakfast foods. The made-to-order omelets were awesome though. You can rent bicycles to explore with as well. Overall I would say this is a great place to stay.

Fire protection measures in place at this hotel, numerous fire sprinklers in my room. The room and view was nice. The vanity magnifying mirror was mounted too high up and the bathroom sink water pressure is really strong so my clothing got wet.

I stayed in this hotel for two nights while in Hualien for business. I was booked there instead of downtown because the hotel recommended downtown was full. Really unfortunate because this place is kind of in the middle of no where. There are a few places to look around and maybe eat behind the hotel but otherwise, pretty much no man's land. Isolation is accentuated at meal times: breakfast and dinner are both mediocre buffets in a vast dinning room. The dinner buffet is 750TWD which seemed a bit crazy. I figured out it was cheaper and more appetizing (given a separate menu) to order room service.

The bathroom in my room was okay, relatively clean but took about 30 minutes to run a bath and the shower head was loose so only pointed totally down. Towels were old and of poor quality.

All that was kind of crumby. Good stuff was that my room was clean, view from the private balcony of ships coming in and out of an industrial area below was very cool and the staff were very nice (although very few spoke any English - not really a criticism, I always feel guilty for being unilingual, but meant getting very little help, a bit of frustration).

All and all, won't stay there again - would rather be in a more centrally located place even if it's granted fewer 'stars'.