Very disappointed. Booked a pool access room. First night kept awake by regular returning client partying until 4am until finally security stepped in. Following nights disturbed by construction in the basement underneath our floor. Had to complain to reception to get it to stop. Reception staff are lovely but clearly management doesn’t care.
Paid top dollar to have a pool access room so very disappointed and sad that my wife’s birthday trip has been ruined.
Four more nights here until we leave for home and some sleep.
It’s a nice enough hotel and the staff are lovely but management doesn’t care about your quality of sleep after you have booked.
First time I have ever had to give this type of review.
Going home so disappointed.