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Reviews (1,104)
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All reviews vinpearl land safari park amusement park kids club nautilus restaurant phu quoc free transportation vin pearl family holiday great holiday buffet restaurant great facilities swimming pool days nights lobby bar beautiful resort bao
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3 - 8 of 1,104 reviews
Reviewed 2 weeks ago

This is the second time we came to Vinoasis Phu Quoc and every times, it’s a wonderful experience with many activities (Vinwonder, Safari, Spa, Water park....) and the rooms are very clean and beautiful. The Staff is great and very available. Thanks to miss Tran Thị Mi for her kindness. Perfect moments.

Date of stay: February 2021
Trip type: Travelled with family
1  Thank Cedlana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phan Thi Xo Viet, Guest Services / Front Office at VinOasis Phu Quoc, responded to this reviewResponded 2 weeks ago

Xin chao,

We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks on Tripadvisor. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.

Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.

We are looking forward to welcoming you soon.

Warming regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The hotel is fantastic. Huge room and very comfortable. The buffet is good and already included upon check-in. The pool is good and we really like the water park. Lastly, the staffs are very accomodating and helpful specially ms.Bao Ngoc. We really enjoyed our stay here.

Date of stay: February 2021
Trip type: Travelled with family
Thank nikko l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phan Thi Xo Viet, Guest Services / Front Office at VinOasis Phu Quoc, responded to this reviewResponded 2 weeks ago

Xin chao,

We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks on Tripadvisor. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.

Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.

We are looking forward to welcoming you soon.

Warming regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I booked a room for my family with 3 meals a day. They also offered me really nice dinners with a lot of seafood: lobsters, oysters and many more. The room was clean, and spacious.
This is for the bellman name Vang at the reception, he’s nice.

Date of stay: January 2021
Trip type: Travelled with family
Thank nganlth085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phan Thi Xo Viet, Guest Services / Front Office at VinOasis Phu Quoc, responded to this reviewResponded 4 weeks ago

Xin chao,

We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks on Tripadvisor. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.

Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.

We are looking forward to welcoming you soon.

Warming regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My family had an amazing staying at your hotel. The hotel facilities, the attitude and the manner of all staffs here made us really comfortable and satisfied. We have had few chances to experience our holiday in Vinpearl hotel series and that are all really nice, impressive moments for us!
However, there is only one thing I think you should improve to make the hotel the best. That’s the food, especially sea food served at Hotel Buffets. They are not much as delicious and diverse as those at Nha Trang Vinpearl. The sea food is not much fresh (I feel that).
In short, I appreciate the way to serve customers. It’s professional, polite, indeed!
Thanks for giving us an enjoyable staying!
Hopefully, we will come back Vinoasis some day to enjoy the most perfect services!

Date of stay: January 2021
Trip type: Travelled with family
Thank 52hi_nt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phan Thi Xo Viet, Guest Services / Front Office at VinOasis Phu Quoc, responded to this reviewResponded 4 weeks ago

Xin chao,

We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks on Tripadvisor. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.

Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.

We are looking forward to welcoming you soon.

Warming regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2021 via mobile

We spent 3 days at VinOasis Phu Quoc to celebrate our wedding anniversary. It was wonderful with sand, sea, sunlight, trees, flowers....especially cake and greeting card from VinOasis. Just want buffet menu changed a little bit day by day. Hope to visit VinOasis again

Date of stay: January 2021
Trip type: Travelled as a couple
Thank huongp2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phan Thi Xo Viet, Guest Services / Front Office at VinOasis Phu Quoc, responded to this reviewResponded 16 January 2021

Xin chao,

We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks on Tripadvisor. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.

Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.

We are looking forward to welcoming you soon.

Warming regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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