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ulsterlass
Aldergrove, United Kingdom

Lovely location

4.0 of 5 bubblesReviewed 19 Oct 2024via mobile
Lovely hotel, situated perfectly near amenities and a great beach,the staff are fabulous,and the place is spotless,we are returning guests,and love to stay here. Sadly this time it is not a five star review,as the lunch and dinner service was not as good as it has been in the past. Breakfast is great,good coffee,fresh juice,and great selection of food, unfortunately,we found the selection at other meal times lacking,in selection,quality and not very warm,compared to last year.i don't know if it's a new chef,or just cut backs,but a shame as the food was a large draw to this hotel.
Date of stay: October 2024
Trip type: Travelled as a couple
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      Reviews (1,492)
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      All reviews sea view la zenia excellent hotel evening entertainment indoor pool bar area four star hotel restaurant staff lunch and dinner cabo roig rooms are large lovely view beaches board spain bars kettle
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      3 - 8 of 1,492 reviews
      Reviewed 8 October 2024 via mobile

      Location, facilities, amenities, service and the staff all fantastic, a great selection of cuisine for breakfast, lunch and evening meal.

      Some great beaches, bars, restaurants and shopping mall all relatively close.

      All you need for a Mediterranean holiday

      Date of stay: October 2024
      Trip type: Travelled as a couple
      Thank highwaydecorator
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 15 September 2024 via mobile

      Beautiful hotel amazing views , food fresh every morning, lovely staff and greet you with a smile even the hard working accommodation staff , highly recommend the hotel look forward to staying again only a few steps from Beach entertainment every evening wonderful stay

      Date of stay: September 2024
      Trip type: Travelled with friends
      Thank suzanne c
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 September 2024

      Beware the raucous music blaring beachside until midnight. Why, oh why, they couldn't have the band inside the hotel playing to the outside God only knows. And the only people affected are those who've paid extra to have seaview rooms! We moved 4 times but eventually gave up and moved up the coast.
      Great hotel (5th visit but rest in winter months) but ruined by the noise.

      Date of stay: September 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Explorer63229808412
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amanda Gato, Guest Services / Front Office at Servigroup La Zenia, responded to this reviewResponded 23 October 2024

      Dear guest,

      We are sorry to read that your experience at our hotel did not meet your expectations in terms of noise. We will take your comments into account and pass them on to the departments in charge so that they can follow up on the matter and evaluate possible improvement actions. Likewise, we appreciate your positive feedback and that overall your experience was satisfactory, we hope to have the opportunity to host you again in the future to improve your expectations.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 20 August 2024

      My 3rd visit....love this hotel and the staff are so helpful and accommodating...so clean all around the hotel and the location right on the beach is a bonus... coming back next week! Usually come out in may so will be a different experience this time as coming out in August..

      Date of stay: May 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Maria S
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Amanda Gato, Guest Services / Front Office at Servigroup La Zenia, responded to this reviewResponded 22 August 2024

      Dear Guest,

      Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      We look forward to welcoming you back in the near future.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 14 August 2024 via mobile

      This place was okay, great for young families I think. There's plenty of entertainment and a children's club to keep everybody occupied. The pool and surrounds are lovely and very close to a beautiful Mediterranean beach.

      I was disappointed that we had two single beds rather than the queen size ... first time in many years my husband and I have slept in separate beds! The hotel seemed a little tired and could do with an overall update I think. The two lifts struggled to keep up with eight floors of people coming and going!

      The restaurant was a cafeteria-style buffet but having said that the food was of a very good quality. If you haven't got dinner in your price then book and pay at reception first. The bar (inside and out) is equally good ... very good selection and great staff. Staff over the whole resort were fantastic. I always think that staff make or break a hotel and here they make it. They were lovely.

      Location wise ... a lovely restaurant very close by (La Merada I think it was called) and others a ten minute or so walk away where there is plenty of choice. La Zenia shopping centre is a five minute taxi ride if you want to brave the crowds and replace anything that's missing.

      Overall, not brilliant but with the staff and the good good/drinks tipping it into the high average side

      Date of stay: August 2024
      Trip type: Travelled as a couple
      1  Thank 346helena
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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