Stayed at The Servigroup La Zenia booked via a Tour operator Trip.com who were very helpful but dealing direct with hotel and its customer service before arrival was another experience totally rude and unhelpful in everyway in assisting which gave me a negative feeling before arrival, upon arrival the room was nothing like the website or brochure description very dated 1970s style old curtains very old tired furniture like being back in the 1970s, staff at hotel were functional little personality to be honest the room was extremely poor quality and dated we were not expecting 5star but this is 4 star and i think the room and standard to not represent a 4 star hotel see photo attached, on the plus points breakfast and dinner were quite good and pool area was very nice, entertainment was back to the 1970s but the standard of room was very poor quality for 4 star hotel overall a disappointing

Unfortunately the stay did not get of to a good start at this hotel as issues with the booking before arrival and not particularly helpful in trying to resolve the situation booking procedure was not a great experience, The hotel is is nice location overlooking the sea, it has nice pool area, and buffet breakfast was very good and evening meals good too, on the negative points the rooms are very old and I felt I was in the 1970s nice views but rooms are tired and require refurbishment, bar area also like been back to the 70s lovely hotel but in a need of complete refurbishment staff are functional but not over friendly I could only describe this hotel as an average property with nothing particularly special to ever make you return to be honest

We are sadly leaving this hotel today after a wonderful week.
I have rarely been so impressed. Excellent, friendly and professional staff, outstanding service, really nice clean rooms, and overall beautiful hotel.
The breakfasts were the best I’ve experienced, so much choice with delicious fresh food.
Our rooms cleaned every day to high standard. And a stunning view of the sea!
The pool area is large, plenty of sunbeds and cafe/bar right there, with a big seating area.
The location is perfect, pretty much right on the beach, beautiful views of the gorgeous sea.
There is entertainment (singers) on in the large lovely lounge bar every evening
I would definitely hope to return later this year and come back on a regular basis.
Love, love, loved it! Thank you all.