genuine 4 star hotel very clean stayed for 10 nights food buffet style all exellent very good selection beds best ive slept on in spain for a while all staff well presented and very helpfull [ must give a special mention to the bar staff ] all in all will not hesitate to go back again first class
We stayed here for a week, fortunately only b&b which was good. Dinner one night which was poor and the pool at/food poor also.understaffed, food cold and less than acceptable in my opinion.
Breakfast was ok, buffet, always managed to eat something, room always too hot!
Hotel room, clean, adequate, do not rely on hair dryer as this was not great, ended up buying my own, shower great, blind in room to block out sun in the morning was very good.
I think overall it’s an ok hotel, pools nice, great kids pool.
With the cost? Not sure.
Proximity to beach is great.
Dear Lin,
Thank you for taking the time to write a comment about your stay in our hotel, we are pleased that in general your stay was pleasant. As for what you said about the food, we would like to indicate that the food in our hotel is one of the fundamental pillars and in which we invest a lot of time and effort to satisfy all our customers. In addition, we assure you that the products and raw materials used in the preparation of our dishes are of the highest quality. We are sorry if in your case it has not been to your liking. As for what you mentioned about the temperature, we try to ensure that it is at a suitable temperature so that the food does not dry out or overcook and retains its quality.
On the other hand, we have a maintenance team trained and ready to repair any incident or fault that occurs in the hotel rooms, if you had informed us we would have found a solution to what you say about the hairdryer. finally, inform you that we have a centralized air conditioning system, which will be adjusted for the beginning of the summer season. we hope to have the opportunity to host you again to improve your expectations.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia
We have a holiday home inland, and recently have popped down to La Zenia for an afternoon on the beach.
We decided to have a quiet lunch at the poolside bar at La Zenia Hotel, and so glad we did.
It was so tranquil, with lovely views of The Med.
We enjoyed club sandwiches and a bottle of rose for €30.
Definitely worth a visit.
Dear Guest,
Your support is very much appreciated, thank you for your feedback!
Best regards,
Customer Service Department.
Hotel Servigroup La Zenia.
La Zenia hotel is truly magnificent. The welcome at reception from Noelia and Alexandro, the absolutely amazing view from my balcony 818. The variety of food at mealtimes. Prosecco for breakfast is a lovely touch. The hotel was buzzing with solos, couples, groups of friends and golf groups.
I had a pedicure in the Wellness Centre with Juani and suffice to say that my feet went to Heaven. Well done to a very hard working staff in every area. Cleanliness and friendliness are 5 star. Will be sad to go but will be back..
Dear Martha
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We hope to welcome back you soon.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia
My stay at Hotel La Zenia was a delightful experience from start to finish. The hotel exudes a pleasant and cozy atmosphere, making it the perfect retreat for relaxation. The view from the hotel is breathtaking, adding to the overall charm of the place.
Andres from the animation team stood out for his exceptional service. Even on his day off, he was incredibly helpful in organizing activities, adding an extra layer of enjoyment to my time at the hotel.
Furthermore, I was pleasantly surprised by the affordability of the drinks, especially the Guinness, which was priced at only 6.70€!! This made unwinding at the hotel's bar even more enjoyable.
Dear Herman,
Thank you very much for sharing your experience with us and for your kind words about our hotel and our services. The whole team strives hard to provide a quality service so for us our greatest satisfaction is to see that our customers are satisfied. We hope to welcome you back.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia
