One of the nicest hotels I have stayed in. The room was spacious, very clean and beautifully maintained. A good balcony with fantastic views and a very nice breakfast thrown in. Hotel also had entertainment each night though we did not experience this.
Dear Keith M,
Thank you for sharing your nice review on Tripadvisor. We are very happy that we exceed your expectations and you spent a very good experience in our hotel.
We hope to see you again in the future.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia.
Stayed in this lovely hotel during February Midterm break. It has beach access down some steps and the food in the restaurant was very good.
We found all the staff friendly and helpful. My son has special needs and as the hotel wasn't terribly busy it worked well for us. I requested a large room on the first floor with sea view. I was delighted on arrival to find that the room had 2 separate sleeping areas. Outer area had 2 single beds and inner area had 2 double beds, so my son was able to find a quiet sanctuary all for himself. We met some lovely holiday makers at the hotel and thanks to everyone for putting up with our noisy son, who can become overwhelmed in public areas. Theres also a lovely spa and wellness centre. Would I return again? Yes I would.
Dear yllwn,
Thank you for taking the time to add your review with regards to your holiday at our hotel.
We are pleased that overall you were happy with the services, room and facilities available and we do appreciate all of your feedback. Hopefully we will see you back again in the future.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia.
There is lots of parking on the street outside the hotel, but I imagine in the summer you would need to reserve a space through the hotel in their multi storey car park.
The hotel is situated between two bays, lovely beach. Booked a sea view room which had amazing view. Room very clean, nice big bed, toiletries were included. There were no slippers, bathrobe and no coffee machine or kettle so take your own! There was a mini fridge.
We did see a town (La Zenia) close by but did not have time to visit.
We had an issue with the balcony light which the hotel does not turn off until midnight. It was very bright! staff gave us some blankets for the gap under the black out curtains but it would not be possible to sit on the balcony.
Pool area looked nice although it was too cold for us, I could not see any lounger cushions or pool towels?
We booked half board, we are both vegetarian and although there was a lot of meat we did find enough veggie food to eat, breakfast had more veggie options and was plentiful.
Would definitely recommend.
Dear hawkeye9,
We would like to thank you for your review following your stay in our recent stay in our hotel. It's lovely to know that you were particularly happy with the location of the hotel and that you found the food options to be good.
With reference to the balcony lights, be assured that we have taken note for future amendments.
We look forward to seeing you again in the near future.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia.
Stayed here from feb 16th to 23rd. This is my 8th stay. What I really like is the consistency of service each visit. Very friendly staff, very good restaurant, comfortable rooms. The views from the pool area are superb. The one improvement that I would like to see is to have a kettle in the room, otherwise, I will continue to come to this wonderful hotel.
If you are a walker, then you will enjoy the walks to Cabo Roig and Campomaor on one side and Torrevieja in the other direction. The shopping centre in La Zenia Boulevard is worth a visit. There are no shortage of cafes and restaurants along the way
Dear Brendan F,
It is great to hear that you had another enjoyable stay with us and it is a pleasure for us to know that you were delighted with our staff.
We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.
We look forward to welcoming you back soon.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia
Stayed for 3 nights, nice big room, amazing sea view, good food and very helpful staff, what more could you want. Lovely beach next door to the hotel and plenty of bars restaurants nearby. Very happy to stay again.
Dear Paradise619733,
It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hotel reached your expectations.
We are very much looking forward to welcoming you back again.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia
