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hawkeye9
London, United Kingdom

lovely sea view

5.0 of 5 bubblesReviewed 24 Feb 2020
There is lots of parking on the street outside the hotel, but I imagine in the summer you would need to reserve a space through the hotel in their multi storey car park.

The hotel is situated between two bays, lovely beach. Booked a sea view room which had amazing view. Room very clean, nice big bed, toiletries were included. There were no slippers, bathrobe and no coffee machine or kettle so take your own! There was a mini fridge.

We did see a town (La Zenia) close by but did not have time to visit.

We had an issue with the balcony light which the hotel does not turn off until midnight. It was very bright! staff gave us some blankets for the gap under the black out curtains but it would not be possible to sit on the balcony.

Pool area looked nice although it was too cold for us, I could not see any lounger cushions or pool towels?

We booked half board, we are both vegetarian and although there was a lot of meat we did find enough veggie food to eat, breakfast had more veggie options and was plentiful.

Would definitely recommend.
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Servigroup, Customer Service at Servigroup La Zenia, responded to this review
Responded 28 Feb 2020
Dear hawkeye9,

We would like to thank you for your review following your stay in our recent stay in our hotel. It's lovely to know that you were particularly happy with the location of the hotel and that you found the food options to be good.

With reference to the balcony lights, be assured that we have taken note for future amendments.

We look forward to seeing you again in the near future.

Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (1,489)
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      All reviews sea view la zenia excellent hotel evening entertainment indoor pool bar area four star hotel restaurant staff lunch and dinner cabo roig rooms are large lovely view beaches board spain bars kettle
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      60 - 65 of 1,489 reviews
      Reviewed 23 February 2020

      Stayed here from feb 16th to 23rd. This is my 8th stay. What I really like is the consistency of service each visit. Very friendly staff, very good restaurant, comfortable rooms. The views from the pool area are superb. The one improvement that I would like to see is to have a kettle in the room, otherwise, I will continue to come to this wonderful hotel.
      If you are a walker, then you will enjoy the walks to Cabo Roig and Campomaor on one side and Torrevieja in the other direction. The shopping centre in La Zenia Boulevard is worth a visit. There are no shortage of cafes and restaurants along the way

      Room tip: Sea view with a balcony is definitely worth it, especially when the sun rises.
      Date of stay: February 2020
        • Sleep Quality
        • Rooms
        • Service
      Thank brendanf2016
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Servigroup, Customer Service at Servigroup La Zenia, responded to this reviewResponded 24 February 2020

      Dear Brendan F,

      It is great to hear that you had another enjoyable stay with us and it is a pleasure for us to know that you were delighted with our staff.

      We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

      We look forward to welcoming you back soon.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 19 February 2020

      Stayed for 3 nights, nice big room, amazing sea view, good food and very helpful staff, what more could you want. Lovely beach next door to the hotel and plenty of bars restaurants nearby. Very happy to stay again.

      Room tip: Go for a sea view, its worth it.
      Date of stay: February 2020
        • Value
        • Rooms
        • Service
      Thank Paradise619733
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Servigroup, Customer Service at Servigroup La Zenia, responded to this reviewResponded 24 February 2020

      Dear Paradise619733,

      It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hotel reached your expectations.

      We are very much looking forward to welcoming you back again.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 9 February 2020

      Lovely stay,staff amazing and cannot do enough for you,reception staff could be more informative on arrival, entertainment poor which is a shame as bar lovely. cleanliness excellent,food could be better but exceptable.

      Date of stay: February 2020
      Trip type: Travelled with friends
      Thank polarbear0002003
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 17 January 2020

      Stayed 4th January to 7th. Full board. Booked with booking.com with special offer including sea view room and we have stayed there numerous times over the last 15 years. On checking in we had to pay extra 72 euro for the sea view which we understood was included in booking.
      This special offer was no longer special.
      On the morning of departure we had room staff at the door to say we had to be out by 10am. Strange as breakfast didnt finish until 10am. We then discovered rooms lock automatically at 10 and on return at 10.10 we were locked out.
      The rest of our stay was fantastic with great staff , great food and lovely bar and relaxing pool area. Shame about the down points. Sent 3 emails to Hotel. No reply ???
      Raymond finnerty room 311

      Room tip: Make sure you get what you request and pay for
      Date of stay: January 2020
        • Value
        • Rooms
        • Service
      Thank teresacO2853OD
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Servigroup, Customer Service at Servigroup La Zenia, responded to this reviewResponded 24 January 2020

      Dear Teresa C,

      Firstly, we would like to thank you for choosing our hotel to spend your holidays.

      With reference to your comment regarding the room, we would like to inform you that as it is published when you make the booking we have different rates depending on the type of the room and the view.

      On the other hand, we would like to mention that the check-out time is at 12.00h and we would like to apologize if a member of our staff went to the room on your departure date but she though that you had already left the room and it was empty.

      We hope that despite these aspects you mention you have enjoyed your stay in our hotel and you reconsider the option of visiting us again in the future.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 14 January 2020

      We came several years ago to the area and we saw the hotel and thought it looked lovely, so here we are now living in Spain and it was my birthday on Saturday so my treat was to stay here for a night, We had a lovely view on the first floor, We arrived early in the afternoon and thought we would try to check in and the Receptionist was very helpful and checked us in with no queries, We also paid extra for the secure parking which was great even though there is lots of parking on the street its just safer knowing our car is fine, Well, the hotel is situated between two bays... Stunning.. Say no more! I had a perfect birthday, Room with a view, Clean, Big beds, Toiletries which if I'd realised I wouldn't have packed mine!! Great service and Breakfast Buffet was plentiful, lots of choice, and a few people were enjoying the cava which was there for the offering! We are already looking to go back for Hubbys birthday.. We also walked around to Cabo Roig and walked to La Zenia boulevard on the evening... Only took us a 20min walk!!!

      Room tip: We paid for Sea Views and definitely glad I did, Watching the Sunrise was spectacular
      Date of stay: January 2020
        • Rooms
        • Cleanliness
        • Service
      Thank Elzebar
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Servigroup, Customer Service at Servigroup La Zenia, responded to this reviewResponded 20 January 2020

      Dear Elzebar,

      Thank you for choosing to stay with us again and for taking the time to post a review of your visit on Tripadvisor.

      We are very happy to learn that you enjoyed your stay with us as our guests ‘satisfaction is our main goal and encourages us to keep up our high standards.

      We hope to see you all again in the future.

      Kind regards,
      Customer Service Department
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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