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TrevTrav
Birmingham, United Kingdom

Good Hotel - Location Both Strength & Weakness

5.0 of 5 bubblesReviewed 18 Nov 2019
We came over in November with a group of friends for the birthday of a friend who lives there. We all stayed in the La Zenia Hotel for four nights which met our needs perfectly.
The buffet restaurant has a good choice and is clean and bright, plus on half board you get breakfast and either the lunch or the dinner, which gave us flexibility with our arrangements. There is a large bar with nice décor and is well laid out and helpful and friendly staff, as were all the staff in the hotel.
Being November however the temperature was on the cold side with a light wind, so this was not a sun, beach and swimming holiday. Although we did get to sit around the pool a couple of times on sunny days and took advantage of the small heated indoor pool with spa and gym facilities, courtesy of a free one-off introduction given on arrival for those that booked through ServiGroup.
Our room was on a high floor; overlooked the sea, caught the sun all day long and the balcony was out of the wind. The Hotel stands alone between two nice sandy beaches; the area is almost exclusively villa apartments.
The only real negative is there are no nearby shops and only a couple of other local bars. The nearest area for shops, and bars being a 20min walk away and other more developed areas with designer shops and for nightlife are a +10min taxi ride away.
The Hotel is probably spot on for 4Star rating with its location being both its strength and its weakness depending on what you want from a holiday

Date of stay: November 2019
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      Reviews (1,492)
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      All reviews sea view la zenia excellent hotel evening entertainment indoor pool bar area four star hotel restaurant staff lunch and dinner cabo roig rooms are large lovely view beaches board spain bars kettle
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      70 - 75 of 1,492 reviews
      Reviewed 25 October 2019

      Fabulous hotel and facilities. Very fairly priced for a 4 star hotel, staff are extremely friendly and the food is superb..would recommend to everyone. Access to two superb beaches and a short walk away from supermarkets and great restaurants.

      Date of stay: October 2019
      Thank 240stevee
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Servigroup, Atención al cliente at Servigroup La Zenia, responded to this reviewResponded 29 October 2019

      Dear 240stevee,

      We really appreciate your nice comments about our hotel. We are delighted to read how much you enjoyed your stay with us and be assured that we will pass your comments to our staff as they will be very happy to know that there effort is reflected in our guests ‘enjoyment.

      We hope to see you again in the near future.

      Kind regards,
      Customer Service Department.
      Hotel Servigroup La Zenia

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 24 October 2019

      First visit to the Costa Blanca and Servigroup Hotel La Zenia is now right at the top of our best-ever hotels list. It’s smack bang between two beaches, each one with a great beach bar, and has its own extensive and very smart outside seating, swimming and sunbathing area.

      The hotel has a happy holiday feel; it’s friendly and bright and standards are high. Our good-size room had plenty of storage and a balcony with a view of the sea, palm trees and busiest beach. The self-service restaurant offered a tasty and varied menu with wines, typically €10-12, served to our table.

      The crowning glory is the big and stylish art-deco Bar, in classy turquoise and with colourful lantern decorations. Prices here, too, are reasonable and the nightly entertainment was mostly good, especially the wonderful professional dancers. We also enjoyed drinks served outside.

      Don’t miss visiting the impressive La Zenia Boulevard and Cabo Roig marina. The hotel’s efficient receptionists will call a cab for you.

      Date of stay: October 2019
      Thank cricketfriends
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 16 October 2019 via mobile

      Had a lovely stay here for 3 days. Very quiet and relaxing. The hotel guests were quite old but I didn't mind as I wasnt looking for a wild stay anyway!!
      The hotel staff were so friendly and went out of their way to help with queries.
      The buffet was very nice in the restaurant, however I felt like the food was only on the warm side not hot at all. Location and views were brilliant too.
      Enjoyed our stay but wouldnt rush back.

      Date of stay: October 2019
      Trip type: Travelled with friends
      1  Thank meldfl2019
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 12 October 2019 via mobile

      First holiday on my own and I chose this hotel as I have stayed here before with family. As a female i felt safe the whole time I was here and had such a relaxing time. The food is amazing. I had previously had bed and breakfast here but as I was alone I didn't fancy going out to eat on my own so booked half board. So much choice and very high standard. All staff were friendly and I didn't feel awkward going into the bar in the evenings by myself. The room was as fantastic as ever, views are spectacular. No rushing for a sunlounger here, great pool area. I can't wait to return already.

      Date of stay: September 2019
      Trip type: Travelled solo
      1  Thank CarolineandDavid
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 11 October 2019

      We stayed here last Easter for 5 nights and have booked to return in July 2020 for 11 nights. There was a great variety of food for the 4 adults and a fussy 6yr old (who loves fish and doesn't eat meat). The staff were very friendly and efficient. The rooms were a bit dated but very clean and the only downside was that there was no tea making facilities in the room or facility to hire a kettle. The view and the beach were excellent. We have been to La Zenia for the past 10 years during August and it's a great family orientated area with an excellent shopping centre within walking distance.

      Date of stay: April 2019
      1  Thank penelopeIreland
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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