Stayed at this lovely hotel with my sister for a few days break. Passed this hotel many times but never stayed here before. Stayed from 4th October until 7th October. Staff so friendly and hotel first class. Food excellent and lots of choices. Had an amazing time at this beautiful hotel and I would certainly recommend this hotel and hope to come back again to enjoy the relaxing break. Many thanks to the wonderful staff. Bev
This was my second visit to La Zenia but my first to stay in the La Zenia Hotel. This large hotel structure dominates the vast beach and is located about a kilometer from the original 'town centre' which I first visited in 2012.
Much has changed in the village of La Zenia which was by and large a combination of new build communities of expatriates from sundry European countries with shops and pubs that service them. . It could loosely be described as a popular retirement destination and holiday resort. However now with its enormous shopping centre, large beach and hotels it could be defines as a serious tourist town.
My visit was to surprise a retired friend so incognito residence in the La Zenia hotel was part of the plot. The hotel reception was chatty, efficient and as ever tolerant of those of us that assume everyone we deal with must speak our language.
Our bedroom had a balcony and a comfortable bed but it was the restaurant that was the most pleasant surprise.
We had booked the deal that included breakfast and one meal, either lunch or evening meal. We opted for the evening meal.
The sheer scale and layout of the bright Restaurant was a very pleasant surprise. At once it immediately looked inviting and by contradiction intimate. Island spaces were cleverly allocated to facilitate the self service zones and the 'help yourself' array of very creative starters and deserts were almost overwhelming. This had the advantage of limiting the service counter queue for main courses that often accompanies self service dining.
In addition to the restaurant there is a sizable bar with inside and outside service and most interestingly a nightly cabaret or performance for your entertainment.
Definitely a nice place to eat and sleep as the little noise that there is are sound of the Mediterranean or the outside guests of the hotel or the hotel pool area next door.
Had a very pleasant week at La Zenia Hotel recently. Rooms were very clean and comfortable, food was good and the service very friendly. Would definitely recommend if you are ever in the area on holiday.
Food poisoning, rude staff and I paid double the amount paid by the English guests I spoke to for same service. Very unaccommodating. Disappointed to say the least. Although the view was spectacular and good location.
Dear Maddonaholiday,
We are surprised to learn about your comment on Tripadvisor as we have no record about any issue regarding the food in our hotel. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards, while complying with all the regulations and sanitary inspections that guarantee the safety and quality of the food.
On the other hand, we are aware that our hotel staff make a big effort in order to offer the best service to our guests. Furthermore, we would like to clarify that we give the same treatment to all our guests no matter which nationality they are. We would appreciate if you could give us more detail about your discomfort about the charge of any service, so that we can inform you accordingly.
We hope that you give us a second change in the future.
Kind regards,
Customer Service Department.
Hotel Servigroup La Zenia.
Never been before just booked it on location alone, fabulous location on the seafront room was quite big and had sea view,
Staff were efficient and friendly without exception.
Food was well presented prepared and varied to suit all.
Dining area was spotless and
Well laid out
Would recommend this place.
Just two things
No tea coffee in the rooms
Dining area a bit clinical
That said will be back
