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All reviews french owner good size guesthouse bangtao beach
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1 - 6 of 58 reviews
Reviewed 16 April 2017

I do try and be fair with reviews but I have to give this bed and breakfast two stars (and thats being generous) . Myself and my girlfriend were made to fee very unwelcome from the start and the French owner is often quite rude. This owner should not be in the hospitality business, and we felt like we were quite an inconvenience to her and her husband

I appreciated the air con should be turned off when leaving the hotel but whenever we stepped out of the bedroom for a few minutes and she went in unannounced like a ninja and turned off the air con. The air con didn't work properly anyway.

Good size room but very basic and old. Worst of all was that bed and pillows were rock hard and didn't sleep well at all. The lady that owns the hotel is quite a smoker and the b&b does smell as do the musty rooms.

The breakfast was small and not very nice plus it is expensive for what you get.

The hotel is 30 min walk to the beach and you do need a scooter to explore the area which is great and would highly recommend visiting Bangtao beach and all the beach clubs. The B&B is expensive for what you get and for only a bit more you can have a choice of hotels nearby with pools, a no doubt a much more welcoming host.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascale m, Gérant at Similan Hotel, responded to this reviewResponded 21 April 2017
Google Translation

Cher Monsieur X
Premierement, j ignore qui vous etes, quand etes vous venu et n ayant pas pour habitude de parler aux fantomes, je vais donc faire un effort.
vous donnez 2 etoiles a mon hotel, celui ci n en a qu une. Concernant le petit dejeuner, si toutefois vous l avez pris chez moi, sachez que depuis 4 annees vous etes le seul a ne pas l apprecier, la chambre si elle etait basique et ancienne, vous seul pouvez le dire et a ce sujet pourquoi ne pas avoir de photo, cela eviterait que je mette votre parole en doute,
concernant ma literie et ce dans toute mes chambres elle est plusque correcte, je ne comprends donc pas votre acharnement a vouloir salir mon hotel,.
Maintenant et ce pour une autre fois, a moins que vos moyens soient inssuffisants, adressez vous a une classe vraiment superieure, car vous ne trouverez pas de chambre a moins de 20 euros avec un confort comme celui la et surtout si reelement je vous ai eu comme client sachez que la franchise est a la portee de tout le monde.
Dernier point, la gerante est une grande fumeuse, sans doute.... vous a t elle demande de soigner son cancer ?????
Merci en tout cas pour votre commentaire en esperant qu il ne servira d exemple a personne.
Encore une petite chose, nos air conditionnes sont controles chaque annee,sous avons les preuves a l appui.
Jespere Monsieur X que vous serz satisfait de ma reponse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2017

Excellent guesthouse. Very large rooms, very clean and well equipped, the AC worked very well. The owners are very friendly and have excellent advice and recommendations. They make you feel like friends or a family member, even my 14 months old baby girl enjoyed their company.
Not too far from the beach and the village (for restaurants, bars, massage, tuk tuk, taxis, shopping, etc) we usually like to walk during the holidays. Excellent Breakfast. We've booked 2 nights then we decided to extend. Thank you so much to Pascale and SY for your welcome. We recommend this place and will definitely go again.

  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Saf_OJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascale m, Gérant at Similan Hotel, responded to this reviewResponded 6 April 2017
Google Translation

Merci pour cette belle rencontre, nous nous efforcons de faire le maximum pour satisfaire notre clientele .Je n oublierai pas votre passage au similan hotel , de part votre respect et votre gentillesse, mais surtout restera en memoire votre adorable petite fille qui peut etre nous reverrons dans quelques annees.
Nous vous souhaitons le meilleur

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Reviewed 26 March 2017 via mobile

Firstly the property is not as advertised. It is listed as being a 8 minute walk from the beach. This is not true. Apparently there used to be a cut through, but the land has now been bought by a developer and the cut through closed off. It's now at least 30 minutes walk to the beach, and that's not even to the main beach, it's to a small patch of sand where the tail boats launch from. The main beach, along with the main resort is another 15 minutes further away. So despite being advertised as 8 minutes walk from the beach it is more like 45 minutes from the actual resort beach.
In addition the wifi in the 2 upstairs rooms does not work. The owner is aware of this and told us as much when we checked in, despite the rooms being advertised as including wifi.
And as per previous reviews when you try to shower it pops the breaker and all the power goes off!
Despite the property being misrepresented when we asked to check out early we were told we would have to pay for the full week. After some negotiation the owner did eventually agree to us paying one extra night to check out early.
However after taking our money she then informed the booking agent that we had not checked in in an attempt to secure a "no-show" charge from them.
Fortunately we were able to prove otherwise.
Her actions were not a surprise to us as her attitude stunk from the moment of our arrival. At around 11:30 one evening after telling us we could pay at check-out she banged on our door demanding our passports back??? we refused as when we gave them to her at check-in we found them left on a table near the kitchen the next morning where anyone could have picked them up, and instead offered to pay the final bill.
In fairness to her I'm pretty sure she was intoxicated on this occasion, which is probably why she forgot she had given us a receipt for the payment, which she later denied receiving.

Stayed: March 2017, travelled as a couple
1  Thank martinbower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2017 via mobile

Stayed here for a week and really liked it. Large rooms with good AC, good location on a small street with two restaurants. Near the beach. Very quiet.
Couldn't shower when the aircon was on though, the power went out. Also we didn't get new handwash when finished, so we had to buy it ourselfes. Didn't get new toiletpaper when it was out sometimes either. Otherwise, nothing to complain about!

Stayed: December 2016, travelled as a couple
1  Thank travelersve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pascale m, Gérant at Similan Hotel, responded to this reviewResponded 21 January 2017
Google Translation

Merci pour votre commentaire, il nous sera utile pour le futur.
Nous sommes desoles pour ne pas avoir renouvele le papier toilette ainsi que les savonettes, il s agit d un oubli de notre part.
Nous renouvelons automatiquement les bouteilles d eau dans les refrigerateurs, et a la demande du clients, papier toilette ou autre.
cordialemement

Pascale

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Reviewed 2 August 2016 via mobile

Want to stay with friends in Phuket? Look no further than Similian Guesthouse in Surin. We were treated like old friends, owner Pascal & 'C' run a relaxed, super clean, low-key guesthouse 5 mins walk from 3 of the best beaches in Phuket. Funky, cool, family friendly, local restaurants, Frenchy breakfast on request - for a village life experience in Thailand I can't rave enough about this place 10/10!

Stayed: July 2016, travelled with family
2  Thank helloiamkatebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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