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All reviews villa host double pool villas master bedroom villa bbq through immigration our honeymoon thai food hotel transfer other hotels lobby bar golf buggy each evening every morning spent nights main pool butler watercourt
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Reviewed 23 January 2018

Banyan Tree Double Pool Villas are a real indulgence, with more room and facilities than two people will ever need. The villas are beautiful and very private, the bedroom huge and surrounded by a pool, and the other pool for swimming is large and very warm.
Our Villa host was always on hand to arrange things for us, or to collect us in the golf buggy to take us elsewhere in the resort.
The Lobby Bar was almost empty each evening so we enjoyed the sax player on our own and sipped our cocktails. The restaurant was very good, and we could easily travel around the Laguna complex via shuttle or boat to go to retaurants in other hotels. We had an in-villa BBQ prepared for us by a chef who brings all the food and equipment with him, and it was a fantastic experience.
The service began at the airport where a Banyan Tree employee met us at the end of the airbridge, escorted us through immigration, collected are bags and put us in the waiting transport.
We stayed out of season which made the accommodation more affordable although the weather is unsettled.

Room tip: All Double Pool villas are excellent.
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank MikeRobboTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

Spent 4 nights in Dec 2017 as couple

We stayed in villa 913, as part of our honeymoon in Dec 2017. Jay, our butler, took good care of us during the stay.

The property is part of banyan tree resort, thus , as a guest of double pool villa, we share most of the facility of the banyan tree, including gym, restaurants and spa...

The room itself, it’s huge, and clean. The private pool is wonderful, I never stayed in a resort that provides larger private pool than this. It’s a 15meter long pool, that facing the lake, which gave us a lot of privacy than other resort we had stayed in Phuket. The room is so big that we got tired to keep walking around in the villa.

The resort management team is caring and sweet. They makes sure we were surprised in different ways everyday. From naming the villa by the guest’s surname to bring fresh ice cream to your door steps in the afternoon or the initial printed tee ... they showed us how we are special in all the ways.

We were very lucky to have Jay as our butler, he took very good care of us, to make sure we had the true banyan tree experience. He is very cheerful and nice too. He helped us to sort out our trip, arranging everything and made sure that we are happy and gets all we wanted.

There’s loads of restaurants to choose from, Tres, the restaurant only opens during breakfast serves very nice breakfast from 7am to 11am. The wagyu beef steak is a must to try. The watercourt restaurant that serve international buffet in the morning and featuring different cuisine each night. Sufforn, the Thai food, very modern too.

Also, don’t forget to join the activities the resort provided, including spinning class, yoga class etc.

Lastly, book the spa earlier, it’s very popular :)

We had a very good time, and we will surely be back

Date of stay: December 2017
Trip type: Travelled as a couple
Thank kris519s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

We had a fantastic 11 day stay at the Banyan Tree, it was so peaceful with excellent facilities and some fantastic staff who were always so polite. The villa was ideal for two people and very relaxing. The main pool are was clean with again excellent staff always
keen to be of help. We will be returning because it is so easy to unwind in such a beautiful location

Room tip: Away from the beach road, but that isn't a fault
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Nigel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

We must have lucky because our two-bedroom double pool villa was simply incredible with superb facilities. We had a newish villa with air conditioning in all rooms, the amount of space was amazing with the lounge area converted into a bedroom for my grand-daughter we still had more space than we needed. The main pool with its built in hot tub was in use constantly and my grand-daughter and I had fun playing in the other pool surrounding the master bedroom. We had breakfast in the villa every morning with a excellent choice of cooked and continental food served by our very good villa host Art. We did eat in the main restaurant very good food but a bit pricey.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank hamish123681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanyanTreePhuket, General Manager at DoublePool Villas by Banyan Tree, responded to this reviewResponded 14 September 2017

Dear hamish123681,

It is pleasant to receive your kind review soon after your happy stay.

I am so glad that the generous 1,500 square meters and villa’s rich detailing were enjoyed very much that you call it your BEST holiday. Apart from everything else, we are pleased to read that Khun Art did so well in providing personalized service.

All in all, it is really nice to see that you found our “Sanctuary for the Senses” really suited for your family’s lovely celebratory stay. Please contact me at gm-phuket@banyantree.com prior to your second visit, it will be my honor to personally take care of you.

Sincerely,

Sriram Kailasam
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

Phuket is my all time favourite hideaway go-to place. Relaxing, Lots of sunshine. A retreat from hectic life within a 4 hours flight.

Phuket resorts was all about the ocean view, until I've met with Banyan's Doublepool Villas.

We stayed at the double pool villa overlooking the peaceful lagoon. In July, the lagoon was green. Trees and shrubs offer privacy. Chirping birds were our companions.

Villa itself was very spacious. For the pools, only the standard big pool overlooking the lagoon was swimmable. The other one was filled with fallen leaves and pine cones was mostly for decoration purposes .

Location of the villa was of great importance. After our firm request for changing villas on our second night, we were lucky to get to stay at the villa overlooking the gorgeous central part of the lagoon.

You may ask, really? Lagoon but no ocean? We worried about that beforehand too. Rest assured, it's only a 5 minutes bike ride to the Bangtao Beach. Each villa is provided with bikes. The bike ride was across the resort area. At the beach, Banyan staff offer towels, waters and a sun beds.

Worth mentioning is the service of the villa. Buk, our butler for part of our stay was very attentive to ensure every detail of our stay was perfect. We had a few butlers during our trips before, but I would say Buk would make top of the list. Not often would you have a villa butler so attentive that he would offer the suggestions before you even make the request. His friendliness also brightened up our stay.

Needless to say, the Banyan Spa was great as always, even better since we got a coupon while booking via one of the online hotel booking platforms

It was my fourth villa stay at Phuket. Banyan double pool definitely highly recommended for those that need to de-stress from hectic city life.

Date of stay: July 2017
Trip type: Travelled as a couple
1  Thank JenP220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanyanTreePhuket, Hotel Manager at DoublePool Villas by Banyan Tree, responded to this reviewResponded 4 August 2017

Dear JenP220,

Thank you for choosing Phuket as your preferred tropical retreat, and for singling us out of numerous excellent choices on the island. I am exceptionally glad to hear that you have uncovered your real “Sanctuary for the Senses” at Banyan Tree Phuket.

It is great to know that your overall stay left nothing to be desired with great comfort and unique surrounding of placid lagoons and lovingly maintained tropical gardens. I am glad that we managed to provide you a villa with pleasing outlook exactly as you wish, it is also nice that you appreciated our seaside location and the proximity to the serene beach of Bang Tao.

Villa Hosts are undoubtedly the pride of DoublePool Villas. Thank you for letting us know that everything was perfectly complemented by the passionate service from Khun Buk, who is thankful for the special mention in your review.

Thank you for praising us so kindly. It is nice to know that we have created a holiday that you will not forget soon. I hope to personally take care of your next holiday with us, please contact me at Manuel.Lang@banyantree.com.

Warmest regards,

Manuel Lang
Hotel Manager

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