Nice big rooms recently refurbished
Bike tours HQ across the road.
Mecca for biker holidays.
Pool very cold but kept clean with nice pool bar for refreshments
Small gym and second pool tucked away in block 2.
- Free Wifi
- Free Parking
The hotel is amazing very clean the staff are fantastic very friendly and always happy to help. The food was delicious a wide selection and all fresh. I would definitely go back and stay there again. The evening entertainment was also very good especially the all white party.
Had a fantastic stay in these apartments. Beautiful clean apartment, staff could not do enough for us. Friendly smiling staff, fantastic entertainment in the evening. We stayed half board, fresh food cooked in front of us, amazing choice, catered for everyone. Would recommend this hotel to everyone. We will be definitely coming back here to stay.
Great family holiday. Hotel reps were great. Would highly recommend to anyone with young families. We were there in April so not a lot of places open out side the hotel area u til May but still lot to do
By golly I wasn't aware that attacking other people's opinions and removing negative reviews is an international sport here. Helen take a deep breath and relax honey or chill. Vulgar and crude like many of the clients of this hotel I gather. Yes I feel too that this hotel has been overly praised just because you and others don't know what to expect from a superior hotel. I don't care if the maid says hola but I care if she doesn't understand a word I'm saying to her and shruggs and turns her back on me while the dirt is still there. I feel what Darien had to say in many respects. I also agree that the staff is nice and helpful but the maids are incompetent most of them or at least the ones that cleaned our apartment. Some other bloke said that yes you are supposed to have fun on vacation with lots of alcohol. Good one dude yeah that's the spirit, the more alcohol the better. Being loud and annoying is not something to be proud of and I'm not paying money to enjoy someone else's stupid shennanigans and noise just because they're on vacation. I have the right to enjoy my vacation but not with people making fools of themselves at at given time day or night. In other words this hotel is overrated but has some good points and perhaps I'll return when the clients will be of a better sort. Kudos for the reception people as well and great thanks. Oh and when I was there there were not that many Nordic cyclers but mostly British German and some French customers and quite a lot of kids too, who yes were really noisy ok? Other that that, nothing more to report.
First of all we would like to thank you for sharing your opinion with us.
We don't know that happened to the negative reviews, we answered them but they dissapearED, the hotel can't remove the reviews that our guests share in Tripadvisor or other review pages. All of our customers have the right to express their opinion and we thank them for that.
We appreciate your words about our staff but we are sorry that our maids didn't make their job their best as they could do.
Also we would like to apologize for any inconvenience you suffered during your stay.
We would be very pleased to welcome you back again.
Best wishes from Mallorca,
HSM Lago Park
As far as hotels go, it's relatively basic, but it's also a little gem. Spotlessly clean, great staff and close to the beach and amenities. As we were self catering, I can't comment on the food, but our room was well appointed with comfy beds.
The buses are frequent, and stop close to the hotel, so getting around is easy and inexpensive (!.55E for a one way ticket to Alcudia)
For a cheap holiday, it represents good value for money.