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1 - 6 of 63 reviews
Reviewed 29 September 2019

This hotel reminds me of a 1970's South African game park hotel. I don't know why it just feels like this.

It's in the centre of Luganville. Even though it's not the prettiest of towns it is handy to restaurants, taxis, supermarkets etc. The hotel feels tired. We had a room with a balcony overlooking the main road. The room is large and clean, but needs a spruce up. It smelled a little stale. No TV in the room.

The manager was very helpful. She had us booked into the Millennium Cave tour at the very last minute and organised us to have sandwiches to take. All staff seemed friendly.

It is opposite a fairly depressed "beach" and park area which has the potential to be quite nice if it wasn't for the plastic and rubbish strewn along the shore.

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank yblieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2019

adequate hotel located right in the centre of Santo . our air conditioned room was a comfortable retreat from the hot days outside . easy walk to supermarket & cafes . hotel dining room had enjoyable menu & bar

Date of stay: February 2019
Thank baseball_fan_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2018

By Santo standards this place is just OK, by international standards it is poor.
Saturday afternoon and no staff to be found, couldn't buy a beer, couldn't find anyone to get the password for the WiFi, could have fired a shotgun in the lobby and no one would have noticed.
Breakfast was ice cold toast and days old coffee. You'll read about the expat's having a beer in the evening but it's basically four old mates out the front. The restaurant of an evening has 2 people in it.
The gardens are nice, the rooms adequate, although in need of maintenance and the bathrooms need a good scrub, but the big let down is the service.
All of the negatives could have been salvaged if the service levels were increased. Some warm toast, fresh coffee and a cold beer aren't much to ask for in the big scheme of things.
Be prepared, take your own coffee and beer and snacks and you could actually enjoy yourself around the pool.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank CJBurns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2018 via mobile

The staff are friendly and very helpful but are so afraid of the owner/manager that they don’t speak unless spoken to.
The bathrooms could do with a bottle of exit mould.
I found the rooms are ‘lacking’ for the prices charged and the beds could do with a urgent upgrade.
The one meal we had was so disappointing and took so long that we ate out for every meal thereafter.
We were also disappointed that we were charged taxes after being informed by bookings. com that it was inclusive of the quoted and approved price, these things leave a sour taste in ones mouth.
Lungenville has far better places to stay, we will NOT be back.
W&Jfiji

Date of stay: September 2018
Trip type: Travelled on business
Thank Voyage620461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

Nothing fancy but clean and well priced. Had and air con room overlooking the main street. Very nice garden and pool area. Shower over bath was a bit awkward to use.
Great location for shopping. Simmple breakfast of fruit and toast included.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank helen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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