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8 - 13 of 369 reviews
Reviewed 11 January 2017 via mobile

I wasn't overly impressed with Oyster Island at all. The place was DEAD!! We were the only couple there, every night we ate alone, drank alone, there was no ambience!!

If you want to stay here, make sure you are prepared to pay for all your water, as the water isn't "safe to drink" which is a lie, as we know people who've stayed here numerous times over the years and the water has always been fine until recently.. sounds like another way to make money off the customers.
We asked them to fill our personal water bottles (with lime juice at the bottom) with the rain water they have there, and the owner was very quick to inform us that we will get sick from the rain water and they haven't washed the tank is over 5 years.. he said "look at the water it's got bits in it, I hope you're going to boil that" - it's lime pulp mate..!

We were expecting a hot water jug in our room as every hotel/resort we have stayed at before hand has had one for hot drinks. There wasn't one and when we inquired about it, he swiftly informed us that we could buy drinks at the bar. (How could we boil the "dirty rain water"????)

The wet dirty towels weren't changed over our stay, just hung outside to dry on the balcony. Nice surprise to come back to :)

If you're into snorkelling, this isn't the place to be, it's cloudy, and the visibility is below average! They tell you the waterhole close by is amazing, LIES! It's not blue. It's grey. They have put concrete all around it for the tourists and it have changed the water hole. It's not clear at all, I had to ask the man "is this the blue water hole?" When I arrived because it was nothing special. 500vatu... the kayak was nice though.

Despite all this, the local workers, the Nevans, were lovely. And Vanuatu is a beautiful country with so much to offer, just wouldn't recommend coming to Oyster Island :) the new management seems to be CHEAP and you can really see it.

Date of stay: January 2017
Trip type: Travelled as a couple
1  Thank 186paulinev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017

Location excellent with warm clear water. However nearby island can be very noisy at night. Accommodation basic with exposed wiring and not so comfortable bedding. t. Ran out of bottled water and wine over Christmas period as management does not seem to cope well and they are not always around to supervise.

Room tip: Beware Unit 3 which has extremely low low toilet. Only suitable for backpackers.
Date of stay: December 2016
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2017

We had a 5 night stay recently and while we loved the location, accommodation (especially the open air bathroom), great and varied meals and the cocktails we found management far from helpful. The staff were brilliant and doing the best they could especially Helen, Christina, Richard and the Johns but got little support from the Managers even when it was busy. On arrival no one was there to check us in, we found out later understaffed and no management. Our rooms couldn't be done on New Years Day due to lack of staff, only 4 bungalows and yet the management was on site but couldn't help. We of course survived but this seemed to be the norm. We arranged with one of the staff for a trip to the waterfall, cut our trip to Port Olry short to be back in time only to be told by management that they were short staffed and couldn't let the guide go to take us. We were so disappointed. I was surprised to see this resort had won so many awards and then found out new management took over 6 months ago. Perhaps this is the reason it's not as good as it was. So by all means go but be prepared that you might have to wait and wait and your plans might get changed at the last minute.

Room tip: Bungalows over the water are perfect for falling asleep listening to the waves.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2016 via mobile

I have to say this is our 3 trip to Oyster Island over the last few years and it has lost its luster.

Accommodation is up to the standard we are use to at Oyster but a few things let it down.

For example the areas around the bungalows especially when the tide is out need to be cleaned daily. Each day we would wake up to rubbish on the waters edge.

Whilst the local staff are excellent and try their best even the food is top quality the current management are speading their own resource between two properties and not always on site making it difficult as times.

It took over 1.5 hours to check out whilst the staff hand wrote out the bill for both our families. Whilst i understand we are on an island in the pacific paradise 1.5 hours is too long.

Our last trip was more enjoyable will think twice before we book again.

Best rooms are the end bungalows 10 and 11, did enjoy the beaches and the relaxed atmosphere. Dont be in a hurry here.

Date of stay: December 2016
Trip type: Travelled with family
Thank GriffinFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2016

We enjoyed our stay at Oyster Island and found the owner/managers Nabil/Bev to be extremely helpful. They arranged for us to have champagne and a 2 fabulous cakes on the evening of our wedding anniversary and my husbands birthday which was a lovely surprise.
The staff were all attentive and eager to please. If anything they were over staffed given the number of guest there. Special mention to Helen who was extremely helpful and always smiling!
The rooms were clean, comfortable and more than adequate the only gripe was that we the hot water in the shower went from burning hot to cold without even touching the regulator!
The resort arranged a local driver for us for the day to visit one of the blue holes, Champagne beach and Port Olry. It was a great day (8am - 4pm) and only costs 200vt each (inc entry to champagne beach) for the six of us that went in his mini bus.
Kayaks/snorkelling equipment were available free of charge and were of good quality/condition. You can Kayak from the island to one the blue holes, it took us around 2 hours there and back when we did it.
The food was top notch and the menu was changed daily so there was plenty of variety. The owner advised us that they had bought in a new chef and had further improvements they were going to make to the meals provided.
All in all we had a great time at Oyster Island and would definitely recommend staying there. I am confident that the new owner/managers will continue to invest and improve upon what is already a great resort!

Room tip: All rooms are in a good position.
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank BuderimAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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