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Reviewed 3 weeks ago via mobile

We went with our family including 2 boys of 14 and 16 years old. The hotel is situated nicely with a great entrance and nice gardens. The amount of pools, waterpark and beaches is great and was one of the main reasons to choose for this park. The only annoying thing is the guest “reservation” of sunbeds with towels by all the pools. This is something which the hotel shouldn’t allow and act on. Food in the main restaurant is good with a high diversity every day. Asian restaurant is nice although the sushi was very sticky and not prepared fresh.
Bars had nice cocktail card, good coffee and service. Definitely a place where everybody will enjoy a nice break !

Date of stay: July 2021
Trip type: Travelled with family
Thank FSpeetjens
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nikos Psilakis, Guest Services / Front Office at Lyttos Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,
We would like to thank you for your kind review of your stay at Lyttos Beach Hotel.
Kindly rest assured that your ratings and comments have been noted.
All the suggestions of our guests are taken into consideration when making changes and improvements to our Hotel vacation experience.

We hope that we shall have the pleasure of welcoming you back to Lyttos in the near future.
Best Regards
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is a hotel I have been visiting for over 30 years. Initially as a child and now with my wife and kids.
We recently spent a full week at Lyttos beach (June 2021).
As always, it was a fantastic experience. The facilities are excellent both for kids and adults and food quality is great (much better than you would normally expect in an all-inclusive hotel).
Also, the girls at the Kids Club are great with the kids and in particular we would like to thank Alessia, Roberta and Ema.
Also, special thanks to Ms Laskari at the reservations
team for always taking really good care of us.

Date of stay: May 2021
Trip type: Travelled with family
1  Thank Tploum_75
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nikos Psilakis, Guest Services / Front Office at Lyttos Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for your review. We are glad that you enjoyed your stay at Lyttos Beach Hotel, as we always do our best in order to offer an excellent stay to all our guests!
We would also like to thank you for the kind comments regarding all our facilities!

We are looking forward to accommodating you again in the near future and offering another memorable holidays’ experience!

Best Regards,
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The hotel is very good I love it like the food and the impressive animation team that helped me to have the perfect vacation!! Frazier to Davide for everything and I think I'll come for sure again here next year

Date of stay: August 2021
Trip type: Travelled with family
Thank 255celvins
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nikos Psilakis, Guest Services / Front Office at Lyttos Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you so much for choosing our hotel for your holidays!
Your feedback and high rating is deeply appreciated and we couldn't be more pleased then to read you have spent such a nice holiday with us and enjoyed our facilities.
We are so looking forward to welcome you again at our hotel!

Kind Regards from Lyttos Beach,
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

It's huge....but you know that before you book. However the architecture of Lyttos Beach can easily make you escape of the enormous crowd. The availability of so many (different kind of) swimming pools divides the crowd and some pool area create a really intimate environment, while other pool areas have the entertainment team and large crowds.

During dinner and breakfast you can't avoid the enormous crowd in the main restaurant, however there are several other restaurants you can choice from which are smaller (of course not the size of a greek tavern). There is a large variety on food, changing every day. It's not "haute cuisine", but reasonable good for an all inclusive resort.

We had two standard rooms for our family of 5. These rooms are relatively small, but soundproof and don't have an interconnecting door. Room fit out standard is high.

Staff is in general very friendly, with some exceptions.

So why "almost excellent?":
1) The swimming pool towel service is very guest unfriendly. You only can refresh towels during a certain time in the morning, which makes it busy. And you better be early: We had several times that they ran out of new towels and got sent away (by a very unfriendly lady) that we should come back a day later. If you claim to give a 5 star service you should have enough towels and provide fresh towels all day.
2) Cleaning in the central areas. We found a nice sunbed area in the waterpark, where we stayed almost any time we were in the resort. However this area never got cleaned. Facemasks, plastic cups on the grass everywhere and dirty sunbeams, tables etc. After three days in a row complaining they finally cleaned it once, but the days after it was not cleaned again. Another example were drinks spoiled on one of the stairs: It took two days before it got removed.
3) Plastic cups....Not only this provides an environmental unfriendly feeling, but getting your drinks served in a thin plastic cup has nothing to do with a 5 star experience. I understand that you won't serve drinks in glass in the pool areas, but what about hard plastic glasses? But serving drinks in the evening in throw away cups is really a bummer.....

But these 3 items were minor compared to the overall experience. I absolutely can recommend this hotel. BTW: In case you prefer a less massive experience or a non all inclusive, book the Lyttos Mare. It's connected to Lyttos Beach and you can use all facilities of Lyttos Beach.

Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
2  Thank flyingdutchmannl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nikos Psilakis, Guest Services / Front Office at Lyttos Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,

We would like to thank you for your kind review of your stay at Lyttos Beach Hotel.
Kindly rest assured that your ratings and comments have been noted.
All the suggestions of our guests are taken into consideration when making changes and improvements to our Hotel vacation experience.

We hope that we shall have the pleasure of welcoming you back to Lyttos in the near future.
Best Regards
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We stayed in Lyttos for two weeks and enjoyed it a lot. It is better than most of the hotels we visited so far.

We liked the sea, which is very close, and waterpark, interesting for both kids and adults. The food is really delicious and the variety is large. Drinks in the bars are very tasty (only mojito is missing ).

Special thanks to the animation team: guys, you are the best! Very friendly, energetic, activities are interesting and involving! Both day and evening shows were really great!

Date of stay: August 2021
Trip type: Travelled with family
Thank Amik0112
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nikos Psilakis, Guest Services / Front Office at Lyttos Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your great review! We are happy to read that you had a wonderful holidays’ experience in our Resort. We would also like to thank you for the kind words and comments written!

Looking forward to accommodating you again in the future and offering our best services and our Cretan hospitality again!

Best Regards,
The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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