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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Olhos de Agua, Albufeira, Faro District, Algarve

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Terrible - based on 1 review
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Reviews from our community

Poitou-Charentes, France
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Safety concerns with gas appliances”
Reviewed 5 March 2015 for a stay in January 2015
people found this review helpful

Booked here for 5 weeks, left after 10 days when we became ill with Carbon Monoxide poisoning symptoms. We bought our own monitor the day we became ill and the alarm sounded 20 minutes after lighting gas oven. We'd had problems with the old and badly maintained cooker from our first night when the oven exploded as we first tried to light it, burning my jumper, the following day the oven door fell off. Worryingly the poisoning happened after a plumber had visited to check the cooker.
The apartment is roomy but the furnishings and fittings are dilapidated. We had to point out a very rusty and unusable microwave to the owner, who to be fair did replace it, but why was this never spotted as part of his preparation of the apartment? The double bed base is a broken piece of chipboard which creaked and groaned with any little movement. We had matching bedside lights, both with matching chips! The shelf under the kitchen sink was warped and unusable from what appeared to be a previous leak. The standard of cleaning and hygene left a lot to be desired. No mattress cover on the bed, dirty mirrors, greasy cutlery, crumbs of food in the kitchen drawers and a used cotton wool bud under the bed.
The outside area seems well maintained and the pool surround was clean. As it was winter we did not try the pool out. There is a laundry room, but no instructions on how to use the Portuguese washer.
There is wifi access and english tv.
The security of the apartment was good with a locked gate to the premises. However there was only one key fob for everything, front door, electric and gate. Taking the fob out of the electric switch to use the key to lock the door at bed time results in no electric and so no light to see the door lock!
In our forty years of holidaying this must be the worst apartment we have visited. I've only given it one star as there is no option for zero.
I strongly recommend for your own safety, that if you plan to stay you check that the gas appliances have been overhauled.

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Liked best: Nothing
Liked least: The lack of concern about the quality of the apartment
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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