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22 - 27 of 436 reviews
Reviewed 18 August 2021

Booked this hotel after reading all grid reviews only to be terribly disappointed at arrival. We have a sea view room booked and maybe could get a glimpse of sea if i stood on my toes and looked carefully between 400 meters of pine trees.. But it was a nice newly renovated room with comfy beds - but not a £500 a night one.. We arrived in he afternoon and the place was heaving with families, not a free sun lounger in sight. To be honest, even if i did get one i would not sit on the mattress as they were all super filthy! We had all inclusive so we figures lets get a drink instead. Hm. if you like your gin (Gordons) & Tonic (some local tonic from a big plastic bottle) with 2 small ice cubes in a cheap disposable plastic cup, then this is the place for you. Not even slice of lemon! The wine was undrinkable, and only premium alkohol i could see was a tanquerey gin and a bottle of aperol which you had to pay extra for. £500 a night! Buffet was very mediocre with lots of kids touching food served in a salon that felt like a roadside canteen. They had some problems with the sewage and it stank. Ladies in the reception were super nice and helpful, which was a positive. We left.

Room tip: Apartment block style rooms
Date of stay: August 2021
    • Location
    • Rooms
    • Service
1  Thank TessL618
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Reputation Manager, Sales at LABRANDA Senses Resort, responded to this reviewResponded 22 August 2021

Dear Guest,

Thank you for sharing your experience.

We are truly surprise about your rating and feedback. Labranda Senses Resort has a aim to deliver the best experience as possible and at the same time memorable stay.

In order to understand better please free to contact us via email your detailed experience.

From other end the disposable glasses are used for the pool area, normally we don´t used it for terrace and hotel areas. Our sincere apologizes in case if it happens in any singular situation.

Our sunbeds are surrounded by pines trees and forest environment it can land in come moments it become easily dirty however we are a team to take of it on daily basis. we will put double attention on it.

From other end we would to receive you in your next holidays and deliver you experience versus expectations.
Kind Regards
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021 via mobile

Left after one night

Cons -

•The hotel is not how it looks on the photos
you stay in a block of flats on the resort - the rooms are clean and tidy and air conditioned
• The food is a buffet and is not great at all and there is no other choice of food
• There are some very dirty sun loungers which would supply about 10% of the resort
• The place smelt of sewage
• There is one bar selling average drinks - the wine at dinner was not drinkable
• The hotel wanted £500 a night and yet the rate card said max €197..

Pros

• If they invested in the place the setting would be lovely
• The staff are amazing very helpful friendly and a huge asset to the place

Room tip: If you’re happy this is a euro camping style resort then you will fine If you’re think it’s a nice hotel you will be disappointed
Date of stay: August 2021
Trip type: Travelled with family
4  Thank GulliverTs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Reputation Manager, Sales at LABRANDA Senses Resort, responded to this reviewResponded 16 August 2021

Dear Guest,

First of all thank you for passing by and spend your valuable time to sharing your point of view.

We are quiet surprise about your experience or over view.

- The hotel has Thematic nights , daily rotation of menus , which allows has an extensive quality and variaty.

- All over the property we have for our valuables guest sun longers, in case is difficult to find any or place any for any determinated place we have our staff willing to support on this task,

- As you meight had notice the property is surrounded by pine trees which somehow somethimes cannot be 100% perfect ( our apologize) , but are cleaned on daily basis.

- The property has at disposal Pool bar for the all inclusive packages , and also premium beverages/ brands , which are not included on AL package but are at our guests disposal in case of request.

- Rate planning are align with the packages, room type , long stay ( more or less worldwide scheme)

We are truly surprise you didn't had time to notice all the points above mention.

We are looking forward for your next visit and looking excited to deliver the best experience as possible and align with your expectations.

Kind Regards,

Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2021

Very peaceful location in the pine forest with great food and facilities. Perfect for children and family stay. Food was great and staff was very pleasant and helpful. Not crowded and plenty of space at the beach.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aidabirno
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Reputation Manager, Sales at LABRANDA Senses Resort, responded to this reviewResponded 6 August 2021

Dear Lovely guest,

Thank you for sharing your experience and realize and getting the sensation you just pass in the paradise in Croatia.

For us is a tremendous pleasure to read your experience.
We hope to see you soon.

Online reputation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021

We stayed at Labranda couple of weeks back.the hotel itself is fantastic, very imposing and grand.I think stand out things for me is service, it’s exceptional with all the little touches. Food was exceptional rooms very fantastic I enjoyed pool and beach a lot..definitely worth recommending..I can’t wait to return back

Date of stay: July 2021
Trip type: Travelled as a couple
Thank fxdxf2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Reputation Manager, Sales at LABRANDA Senses Resort, responded to this reviewResponded 3 August 2021

Dear Guest,

Thank you very much for your kindly time with us. We are truly happy to understand your experience was incredible with us.

We hope to see you soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2021 via mobile

Great, great place to enjoy.such peace and wonder there... From the beginning to the end this was a great time.. great staff, food . coffee ☕ and heated pool . you have to Go there !!just ask the reservationist to advise you on best rooms and value. They are highly trained professional.like everyone else at labranda senses resort. Love that place .and I want to say a special thanks to Mr.juao ,he helped us to make our stay fobulous.

Date of stay: August 2021
Trip type: Travelled with friends
Thank dhan a
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Reputation Manager, Sales at LABRANDA Senses Resort, responded to this reviewResponded 2 August 2021

Dear Mr. Dhan,

Thank you for sharing your stay with us. We are ver satisfied we was align with your goals and expectations.

We hope to see you soon

Kind Regards
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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