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lindashaw965
Rotherham, United Kingdom

Beautiful resort and beach, friendly helpful staff.

5.0 of 5 bubblesReviewed 13 Mar 2017
We went here and found it to be great! There was a welcome pack of essentials waiting when we got there, which was a godsend. I payed for it next morning, but great to just arrive and have a cup of tea. The staff were friendly and cheerful, the balcony was great for chilling out on and relaxing in the sun. We enjoyed the indoor pool and outdoor pool. Staff at reception very helpful and the shop where is very good. We went for walks and the beach is good for fishing. We found the bus fares very cheap and easy to se. On one day we went all round Malta in one day. Valletta is a must see place, especially carnival time. Egg box Church worth a look and massalox I think it's called, is a wonderful fishing village, we did not get round to visiting Gozo but worth a look. I love Malta, it's a great place.
Date of stay: June 2016
Room Tip: A room with sea view
Trip type: Travelled as a couple
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Guest Relations Manager at Porto Azzurro Aparthotel, responded to this review
Responded 14 Mar 2017
Dear Guest,

Thank you for your review and for choosing our Porto Azzurro Aparthotel.

We appreciate your positive feedback regarding our hotel, the service provided and the amenities and are very pleased to read that your time with us and in Malta, was to your satisfaction. We will not miss the chance to share your wonderful comments with the rest of the team, who will be very happy to learn that they contributed to making your visit to Porto Azzurro even more enjoyable.

If you’re travelling to Malta again soon, don’t hesitate to call us. We all are looking forward to welcoming you on your next stay with us.

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews alexis meylaq self catering the bus roman road heritage trail reception staff outdoor pool quiet area the penthouse convenience store public transport hotel is situated relaxing holiday bed apartment cleaned every day plenty of sunbeds blue lagoon
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Reviewed 9 March 2017

Our 7th year stay at this warm friendly Apart/Hotel. January/February. Ideal for a quiet winter break. It is. like coming home such a warm friendly welcome from Raxel, Joanne and Madeline. Full of local knowledge and always up for a friendly chat.
We stayed in a one bed apartment facing St Paul's Bay. This side offers sun on the balcony most of the day ideal at this time of year. The apartment has a well equipped kitchen with modern appliances. Domestic service was excellent . Katia who looked after the apartment did an excellent job and made sure all our needs were kept to a high standard.
Maintenance were on the ball. (Experienced a leaking tap , reported this in the morning
A new tap replaced the day after )Well done Michael.
We used the indoor pool most days. Very warm and quiet this time of year.
Glanced in the newly refurbished Gym and Games room, looked modern and very clean.
There is a shop, restaurant and bar all to a high standard. With very friendly staff.
For a budget 3 star hotel they do a brilliant job catering for all your needs. Anything you need if they can get it for you they will . Alexis Meylaq always there to make sure you are enjoying your stay at Porto. Very friendly lady.
A short walk down the road to a bus stop . Buses taking you to any location on the island.
Looking forward to returning to the Porto Azzurro next year.
Janice and stuart Mitchell.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank stujan49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Guest Relations Manager at Porto Azzurro Aparthotel, responded to this reviewResponded 11 March 2017

Dear Janice and Stuart,

Thank you so much for taking the time to write such a great review and for choosing our Porto Azzurro hotel.

It was a pleasure to welcome you to our hotel and we are delighted to learn that your 7th stay was so enjoyable. We are very touched as well by your kind words regarding our staff and your experience. I’m sure our entire hotel staff enjoyed catering to your
needs as much as you enjoyed your stay. Be assured that your comments have been shared with the entire team.

We look forward to seeing you again soon and wish you both the very best.

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

We are here for business and I should say that I've be never seena a hotel as undecent as this one. Everything is dirty, the breakfast is nothing, the glasses and the plates and the cups are DIRTY, the room is nor arranged and cleaned, no bath gel!!!
No WIFI connection in the reception.. nor in the rooms obviously. No maps of the distrcit available. TV out of order. What more!!!!!
Really I am surprised at seeing the TRIP ADVISOr EXCELLENCE simbol on the door of this hotel as it soed not deserve not even a mention in TRIP ADVISOR. Should be taken out as aoon as possible. Just not to defraud the travellers.

Room tip: Do not choose this hotel please!!
Date of stay: March 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank Anna S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Manager at Porto Azzurro Aparthotel, responded to this reviewResponded 10 March 2017

Dear Guest,

Thank you for taking the time to convey your comments regarding your recent stay with us. As an esteemed guest of ours we greatly appreciate your loyalty to our hotel. I am very disappointed to hear of the inconveniences you experienced during your stay.

Wifi connection is free at the Lobby however for Wifi in the rooms, we have vouchers which can be purchased from reception. Our reception is open 24/7 therefor if the TV was out order, it should have been reported at the reception. It is not fair to write that we are 'undecent' as this is surely not the case. It is very important to complain while inhouse rather then commenting on Trip advisor after departure.

Once again, I appreciate you taking the time to share your thoughts. We all hope that you would give us another chance to make your experience more comfortable.

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017 via mobile

Trip Advisor

Porto Azzurro
We enjoyed a great self catering holiday at Porto Azzurro between 11th November and 9th December 2016. It was a few degrees warmer than when we left the UK. It has a cheerful view in the early morning sunshine; from our room on the fifth floor, overlooking the countryside and the tip of St Paul's Bay.

The hotel is situated in a quieter part of Malta than the really noisy tourist areas, but is within easy reach of most of the island by bus or by car. There are several bus routes available within a 100 yards from the hotel.

There is a very happy atmosphere at the hotel, as many of the staff have chosen to work there for a lifetime? We have been coming here now for over ten years and see mostly the same staff year after year. If ever there is a problem, it will quickly and efficiently resolved by Alexis, the Guest Relations & Sales Officer, but this is rarely necessary.

The hotel has a Mini Market and an indoor swimming pool next to an exercise room, as well as an outside pool with a sunbathing area for sunny days. There is also a poolside bar.

We enjoy it so much here that we choose to return again and again.

Pat & Lawrie

Date of stay: November 2016
Trip type: Travelled as a couple
1  Thank Lawrence T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Guest Relations Manager at Porto Azzurro Aparthotel, responded to this reviewResponded 11 March 2017

Dear Pat and Lawrie,

Thank you for your loyalty for the past ten years! We love having you stay with us at Porto Azzurro, it's like having family visit.

We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our rooms and amenities as well as our services.

Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us.

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2017

Despite that I have been degraded here, I want to review Porto Azzurro. The staff here was overall very friendly and competent, except for Harry and the younger women in the restaurant, that caused some psychologigal problems. I guess though, that the girl was an educated bartender. The room was as shown on the picture. Nothing to complain about, except that the bed was a little hard. Nothing wrong with the cleaning. The buffet was a full buffet with a few new things every day. Nothing wrong with the taste and the preparation. It was winter/spring, so the outdoor pool was closed, but they held the warmed up indoor pool open for late arrivers. There was a spabath and fitnessquipment as well, tablefootball and a pooltable!The bus for the airport runs just outside the hotel. It takes 57 min. to the airport. There are also frequent buses to Cirkewa(where you get the ferry to Gozo) and Valetta. The hotel also had a minimarket. A bonus for me was some adorable kittens on the backstairs.(they were not allowed in).

Room tip: You pay 2 euro a day for using the safety in the room. If you only have little to store, you can use your little box in the reception.
Date of stay: February 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank brittakFrederiksberg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Guest Relations Manager at Porto Azzurro Aparthotel, responded to this reviewResponded 3 April 2017

Dear Guest,

Thank you very much for choosing our Porto Azzurro Apart Hotel for your recent stay in Malta and your detailed four-star review.

We are delighted to note that your overall stay with us was pleasant and are very touched as well by your kind words regarding our staff, the hotel services and amenities and your experience.

Guest feedback helps us improve our standards and services in all
aspects. We regret that a member of the restaurant staff didn't make a good first impression. We are sorry for any inconvenience you faced, and we do hope that this isolated incident will not discourage you from visiting us again.

We hope, that we get the opportunity to welcome you back to our hotel very soon. Please do not hesitate to contact me directly if we can be of any assistance with your booking arrangements.

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!




Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2017

Gave myself a lovely treat for the New Year going back to my favourite place @ Porto Auzzurro. Indeed nothing let me down,was lovely to be back as usual.Never been to Malta at that time of year before & mostly sunny but perhaps a little colder than what I`d anticipated but Hey! considerably warmer than the UK. As usual I was warmly greeted by everyone.All the staff are kind & helpful & though this time I had a few maintenance jobs needed in my room,they were very quickly rectified,so thankyou Michael. Alexis is always available should you need any advice or help with any concerns & of course any future bookings. All receptionists will help in anyway they can too & will pass this on to Alexis if its necessary & she will make every effort to bring satisfaction. My room was a self catering studio,with a comfortable bed.At times I needed the heating on which worked perfectly well.The maids always are friendly & do what is needed,bringing clean towels etc. When its time for me to leave I`m sad,as everyone is so friendly,& I always enjoy my stay & so!,until the next time!.

Date of stay: December 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank pma192
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortoAzzurro, Guest Relations Manager at Porto Azzurro Aparthotel, responded to this reviewResponded 11 March 2017

Dear Guest,

Thank you for choosing our Porto Azzurro Aparthotel and for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us so much.

We are also very pleased to hear that our staff made your stay pleasant and that you enjoyed your self-catering studio. Again, thank you for positive feedback and all the great comments about our hotel and for your mention about the hotel staff. I have shared your kind words with Michael and the rest of our team.

We are looking forward to your next visit. Please do not hesitate to contact me directly if you need any assistance with your booking arrangements.

Until next time!

Kind Regards,
Alexis Meylaq
Sales & Guest Relations Manager
Porto Azzurro…Your 3 Star Choice!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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