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1 - 6 of 769 reviews
Reviewed 26 June 2018

The room was spaceous and the wellness was nice. The airconditioning was very bad. We left with very sore throat. The hotel was verry noisy. Also the fact that you could use your mobile in wellness was strange. Breakfast could be better.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank renemaaike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CallistosHotel, Responsabile relazioni pubbliche at Callistos Hotel & Spa, responded to this reviewResponded 8 July 2018

Dear Guest,
we're sorry if the Hotel didn't provide you all the facilities which you expected.
Best regards,
Hotel Callistos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile

Very modern and the staff is very friendly, unfortunately the room in winter are to hot and no possibility to add sir conditioning. If you open the windows it is ok but then you don't sleep. Nice breakfast but coffee although italian is very bad. Probably will not go back

Stayed: February 2018, travelled with friends
1  Thank Liliana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CallistosHotel, Responsabile relazioni pubbliche at Callistos Hotel & Spa, responded to this reviewResponded 5 March 2018
Google Translation

Gentile Sig.ra Rocca,
Le rispondo in italiano, essendo Lei italiana, anche se da anni vive negli stati Uniti. In Italia, in pieno inverno, accendiamo il riscaldamento in camera e se si ha caldo, si spegne il riscaldamento e si arieggia un po' la camera, ma normalmente non si accende l'aria condizionata, in America invece lo si fa tranquillamente anche in inverno. Si tratta di abitudini e stili di vita molto differenti. Per quanto riguarda la colazione, ci fa piacere che Le sia piaciuta, ad eccezione del caffè, che normalmente è giudicato molto buono.
La Direzione e tutto Lo Staff La salutano cordialmente.

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Reviewed 8 September 2017 via mobile

This hotel is a nice place for vacation, the rooms are really big with access to terrace. The shower room has a little jacuzzi panel which allows you a little aqua massage during shower. Quite a variety of stuff for the breakfast, it would be even better if there would be fresh juices. The opening hours of the spa should also be longer.

Stayed: September 2017, travelled on business
2  Thank Alice Man Kwan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CallistosHotel, Responsabile relazioni pubbliche at Callistos Hotel & Spa, responded to this reviewResponded 10 September 2017

Dear Mrs Alice,
thank you for your opinion, we will keep your suggestion in mind.
Best regards from all Staff.

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Reviewed 30 August 2017

The Callistos is a great hotel with an excellent service. The rooms are big and clean, and gorgeous. The staff is very kind and always willing to help. Mine was a business trip, so I didn't care much, but the hotel is not close to the beach or major attractions. On the other hand the hotel has a lovely spa and the overall experience will make up for that.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank P1818NHpeterm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CallistosHotel, Responsabile relazioni pubbliche at Callistos Hotel & Spa, responded to this reviewResponded 31 August 2017

Dear Mr Hpeterm,
thanks for your nice review, all the staff work hard to make the stay of our guests the most comfortable possible. Glad that you appreciated our spa.
Our hotel is the first choise for business travellers and a valiad option for leisure costumers and it's important for us to satisfy all the needs of both of them.

Best regards from all the Callistos's Staff

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Reviewed 28 July 2017 via mobile

A modern designed hotel about 8-11 minute walk to the centre of Tricase. It's look and feel are of an relaxation concept.
Breakfast is a large selection of items; fruit, cereal, gluten free products, cakes, traditional foods etc. There was no black or English yes on our second breakfast; disaster.
The sound proofing of the room is below expectation. You may just leave the door open. Clearly hearing activity outside on the corridors or in the next room very clearly. The mattresses on the beds are shockingly uncomfortable. Two nights of continuous disturbed sleep, due to pain caused by the rigidity of the mattresses. You would be more comfortable in a field camping, I know!
Don't enter the underground car park on arrival, you'll be locked from the hotel. You need to register and receive a key card first to access the stairs from the car park, a lesson learnt.
One final item which was unusual, having gone to reception to ask if the hotel did dinners. The receptionist was asked three times but refused to answer until a room number was given with the surname.

Stayed: July 2017, travelled as a couple
1  Thank GerardKearns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CallistosHotel, Direttore at Callistos Hotel & Spa, responded to this reviewResponded 2 August 2017

Dear Mr Kearns,

thank you for your review, as company it’s our purpose to get better every day and to make our guests to feel like at home.
We are sorry that during your stay you didn’t find the black tea in the tea bag exhibitor. We constantly fill it with 40 different type of tea bags, included the black one that you couldn’t find.
About the mattress, it’s really unusual for us to read a bad review like yours, most of all because we use the Dorelan Mattresse, the top brand in Italy.
We are sorry about all the noises, we have already took measures about it.
We would like to finish our answer to your review making one objection. As we said in the first line, it’s important for us to better our self but it’s also important for a customer, before to write any review, to talk with the staff and explain any problem, during the stay. Writing a bad review will probably be helpful for us now but if we had knew all of this while you were here we would have make lots of effort to make you happy during your vacation.

Best regards

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