It was a memorable stay at the Resort.. As if we were in a rain forest Resort. Super cozy Rooms with perfect amenities.. Facilities of the resort r good.. Clean pool. Also the walking track which take u on the hill top... Super experience... Specially the food & service..

If you are a person, very particular about cleanliness and hygiene then this is not a place for you. At the price of 4500 per room night the least that is expected is clean fresh bed sheet , quilt and pillow. We had a terrible experience with this resort when reached at 1.30am after booking the room on the phone. The bed sheets were used my many with hair and dust , the pillow cover were turning black on the top, quilt had stains and pillows had fungus on them. I am not even mentioning the condition of the curtains, they were just filthy. Since we reached late and tired at night ,we requested the staff to change the linens and pillow , to freshly laundered ones. After a while the staff come with shabbily folded used set of linen from another room, which was equally dirty. The house keeping and reception kept insisting that it is clean and they do not have ironed fresh set of laundry. Since we insisted for fresh linen, it came to a point that the house keeping rudely walked out of the room leaving the room upside down and the reception staff (Sayam or Sayan) banged the phone. No one returned or answered for 30mins. We had to finally pack our bags and leave the hotel, because we could not sleep in those fungus ridden pillows and bedding after paying 4500 a room night .

No sense of hospitality and manners in the staff to treat the tired guest and make them feel comfortable at the middle of the night. It was quite shocking to witness a decently priced resort with not even one clean bed sheet and quilts in there inventory.