The hotel/resort was excellent with the best of comforts, luxuries and style. The staff was kind and courteous. We had all our three meals in their inhouse restaurant and believe me, the food was delicious. Swimming pool was clean and beautiful. Plus they also host a variety of indoor and outdoor activities to keep their guests engaged. Their in house disc cum lounge and bar had the right ambiance and played just the right kind of music for the evening. Overall the stay was perfect.
The only (and major) glitch happened due to the fault of Thrillophilia team (The platform through which I had made the booking). Apparently, Thrillophilia team had "Forgotten" or "somehow missed" to communicate the hotel about my booking and as a result, the hotel management was uninformed about my stay at the time of my arrival. This despite I made my booking (fully prepaid) two months in advance. I had to wait in their waiting hall till Thrillophilia could correct their actions and do the immediate booking on my behalf. Glad it was a weekday and vacancy was there in the hotel. Had it been a weekend and/or the hotel were full, I would have been forced to return disappointed.
Having said this, I would like to thank the hotel staff who were very kind and helpful to me all the while that made me cool down during the fiasco.More
- Free parking
- Free Internet