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92travellerTz
Portsmouth, New Hampshire

Average experience

3.0 of 5 bubblesReviewed 15 Oct 2022
I traveled this October to Lushoto and arrived at this 3 star lodge.
Pros;
Friendly staff, spacious rooms/ not all, good atmosphere around the lodge, average food.
Cons; Not wheelchair friendly, unclean bathrooms need to be maintained well, Breakfast could be improved, hotel amenities could be provided as stated.

If you’re looking for a place far from the hustle bustle in town this is it. But don’t have high expectations.
Date of stay: October 2022
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sifa Brian, General Manager at Lushoto Executive Lodge, responded to this review
Responded 27 Feb 2023
Thanks for the review and the pros so much appreciated, we have since embarked on the Cons: We have developed a wheel chair track beside the steps and bathrooms renovated. A new Chef. Service therefore much improved!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (12)
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      1 - 6 of 12 reviews
      Reviewed 13 March 2022 via mobile

      We went for an holiday at lushoto and decided to stay at the lodge. Wow, it's much more of an experience to it. It was worth it. We loved everything from customer services so responsive, the rooms were clean with towels, the heater, the bedroom with blankets, the food was delicious and well prepared, the great view so green area, the beautiful garden, the manager & the staffs were so helpful. I felt so cold cause of the weather and the manager helped me with his sweater cause I didn't have one, what a kindness! We recommend this accommodation to anyone who visits lushoto.

      Room tip: You should come with a sweater cause it's so cold in lushoto but at the lodge there's a firework in evening
      Date of stay: March 2022
      Trip type: Travelled with friends
      Thank makalatravels
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sifa Brian, General Manager at Lushoto Executive Lodge, responded to this reviewResponded 27 February 2023

      Great and so much missed.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 30 December 2020

      This was a nice stay.

      Lovely location, spacious room, hot water and clean sheets. Staff were absolutely amazing and very helpful. Also super flexible in providing me breakfast to go.

      They were let down by holes in the mosquito net and the slow, slow kitchen.

      Date of stay: December 2020
      Trip type: Travelled solo
      1  Thank Afrunk
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Sifa Brian, General Manager at Lushoto Executive Lodge, responded to this reviewResponded 27 February 2023

      Mmazipan, I feel sorry for the poor slow service and the holes in the mosquito nets. We have since replaced the nets with new ones and hired a new Chef. Customers are happier now and therefore your review so much appreciated.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 December 2020 via mobile

      Firstly.. Did not get as far as rooms bed arrangments as promised, hence all the planning of sleeping arrangments were distorted.

      Secondly. Ordered Lunch at 11.30Am, got our food at 3.40pm.. this was a few sandwiches, and a few fried chickens.

      Third. The rooma were filthy and stormed with mosquitos & insects.

      Fourth. After complaining to the manager, and requested for at least a mosquito net.. he simply said. We dont have any nets.. maybe you give me the money. And i buy a mosquito net for you.. i paid on spot, however after a lot of noise that was compensated on the bill. Even after paying for a net.. it took 3 hours to go get a net, while the shops are a 10 min drive.. meanwhile a 6 month baby slept in our car.

      Fifth. The manager & the managment is absoloutely useless.. very unprofessional staff.

      Water running from the taps is Brown! Heaters for hot water showers..

      The list continues however overall a very unpleasant experience at lushoto executive.

      Date of stay: December 2020
      Trip type: Travelled with family
      Thank varoons38
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 29 June 2018

      The lodge is just amazing, with great views and good rooms for a lodge on a hill station. The rate of the rooms as per the category is very well distinguished. I suggest taking the tents as everything was fine. We had taken 10+ rooms out of which the tents were the best others had minor problems in all. The receptionist Consolata had communicated with us very well. We had a terrible experience with the restaurant, well I read the reviews on the food delays but thought to give it a try on our first day. They insisted on us to place the order by like 5-6 hours earlier and the menu looked tasty. At dinner time the food was not ready at, they just started chopping. We got served at 2300hrs with a dish we suggested them to make as the buffet was not ready at all. They need to work on the kitchen staff asap. The junior staffs are friendly and hardworking. Recommended for stay only, for food better take alternatives around.

      Room tip: The tents are the best.
      Date of stay: June 2018
      • Trip type: Travelled with family
        • Rooms
        • Cleanliness
        • Service
      1  Thank Prashant D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 4 January 2018 via mobile

      How wide anyone set up such an amazing property, in one of a kind location and fail to deliver even the simplest of customer's expectations?

      I don't even know where to start.

      The toilets were leaking
      The food... Not good and I was served with raw bread (of all the things... Raw bread???)

      Dinner took forever to get served

      The was no standby generator and we stayed in the dark for hours and there seemed to be no one responsible enough to sort out the mess. Guests (including myself) ended up having dinner using our phones for light. Imagine that. Management couldn't even give us candles.

      Other than the view this hotel has nothing to offer

      Terribly disappointed

      Date of stay: December 2017
      Trip type: Travelled as a couple
      2  Thank J5776CSahmeds
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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