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James

Trip to Lushoto

Review of Shellu Lodge
1.0 of 5 bubblesReviewed 8 Jun 2022
Extremely terrible lodge, they stole my gold ring from my room with duplicate keys and never returned it. The manager/owner of the lodge is also disrespectful. The heaters don’t work at all, poor bathroom and poor food facility. This is a nightmare. Never go to this place
Date of stay: December 2021
Trip type: Travelled with family
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1 - 6 of 6 reviews
Reviewed 9 May 2016

If you want to spoil your experience of travel then you should opt for it. Location very bad, service terrible. It was charged as B & B , but that was billed. From booking the response was so prompt, that we assumed they were waiting for us. On arrival, we found nothing prepared. We had to go in the kitchen to feed our hungry kids. From a cup of tea to a piece of onion, before providing, they were ready to bill. It was a disaster to choose this lodge, had it not been for a good group that we were in, we would have regreted this trip.
And even the owner of the lodge seems to be just not bothered. Inspite of complaining to him , he never bothered to pick our calls or revert to our msgs.

Please, its better not to go lushoto than to go in this lodge.

Date of stay: December 2015
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
3  Thank Shweta D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelukindo S, Owner at Shellu Lodge, responded to this reviewResponded 16 April 2018

Please, note that, the reviewer is not a genuine Regular traveler. Shellu is a Lodge located 14km away from Lushoto District Town. It is not a Highway Hotel keeping ready prepared foods for Visitors or passerby s. Regular Travelers and Customers do understand the Boarding and Breakfast charges in.Lodge, these, does not need over emphasis. Shellu lodge insists that, when there a need to have food ready on arrival, a request be made for food requirements prior to arrival.

Sincerely,
Shelukindo S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2015

We are very thankful for your services we stayed few days at this lodge but we really enjoyed, your services are of high quality, we hope to return to this lodge if we one day visit Lushoto again.
Thank you for your services and God bless you.
Petro and family

Room tip: We choose a double it was very comfortable bathroom had heaters i.e its cold in Lushoto
Date of stay: June 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Petro2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2015

Thank you for your friendly manner we enjoyed you all as you kindly served us.
The food was very good and we enjoyed it every morning.
The only area you could improve on was making sure your guests had clean and dry towels every day as wet towels are not nice to dry with.
The bed was comfortable nicely made every day and the bathroom was cleaned well.
Again thank you very much!!

Date of stay: December 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Kafunzile L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2015

Our stay at shellu lodge was awesome
Mr Francis hospitality was superb
Had 2 nights stay, 3 days was realy relishing
Breakfast, lunch and dinner was yawning interms of quality
Will look forward for further stay at shellu lodge!!!
Thank you very much.

Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Lameck2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 December 2014 via mobile

This lodge svc is very bad. We stayed here only one night but the manger foreced us to pay two nights because of late check-out. There is no clear rule but the manager speak check-out time is 9:00 a.m. If you are late, you will pay additional. The mindset of this lodge is very poor.

Date of stay: December 2014
Trip type: Travelled with friends
1  Thank U6203VGsteve
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph J, Director at Shellu Lodge, responded to this reviewResponded 11 January 2015

Shellu lodge management regrets so much for the manager not knowing the rules and regulation of the lodge.
The lodge manager have been warned and instructed to abide by the laws and regulation of the lodge.
Check out time is 10:00am. However customers are allowed to keep their belongings at the lodge reception or strong room as long as they wish while they go out for tours and hikes particularly on their last check out day.
Director.
Shellu Lodge.

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