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“Inaccurate menu descriptions, indifferent service reduce the impact of the food and settings”

The Brasserie by Lucknam Park
Ranked #2 of 2 Restaurants in Colerne
Price range: US$39 - US$105
Cuisines: British
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Restaurant details
Dining options: Breakfast, Reservations
Description: Part of Lucknam Park Hotel which is set in 500 acres of beautiful parkland. The Brasserie has an open kitchen, indoor and outdoor seating (weather permitting), lounge area, outdoor lounge area. Wine menu consists of 30 wines but with help from the sommeliers you can choose from approx 400 in total. Provides locally sourced food and great value for money.
Reviewed 3 May 2018

This was my birthday lunch treat. Firstly, the Brasserie is lovely architecturally; bright, modern, with huge windows looking out onto lawn and trees. But when we walked in, nobody greeted us or made us feel welcome; we were just shown to our table by a very young and distracted member of staff. This is not a cheap lunch option, so I expected a little more attention. We started with a glass of bubbly (£10!) and the bread board. I was impressed by the wild garlic and parmesan swirl, although it was oddly called focaccia on the menu. My smoked mackerel starter was gorgeous fish-wise, although the billed 'pickled samphire' was more like raw samphire, and a little too 'green' tasting. The crab cakes were nice for what they were, particularly the sweet corn 'veloute' they sat on, but they were more like potato croquettes with a tiny bit of crab hiding underneath. The waiter assured me there was also crab inside the croquettes (sorry, 'cakes') but I couldn't see or taste any. This starter of 3 small 'crab cakes' cost £12, so I expected a little more crab. For dessert, 'tarragon creme brulee with raspberry salad' sounded too intriguing to pass up. The balance of tarragon was just right; but 'raspberry salad'? Please - it was 4 macerated raspberries on top of the brulee with a bit of chopped tarragon. My husband's Eton Mess was apparently not 'messy' enough. The wine list is very expensive. Our wine was served by a very nervous and non-communicative waiter who fumbled unsmilingly with where to put the bottle, and reached right in front of me to pour wine into my husband's glass. Not impressed. While we were there the sun came out, and I hoped they would open the huge patio doors (as did our neighbours who were similarly hot and bothered) but they merely turned the heating off/down, and did not give a satisfactory explanation for why they wouldn't open the patio doors. When we left, after spending over £100, nobody acknowledged our leaving or said goodbye. I felt quite disappointed. With apologies to my husband who treated me, but will no doubt read this, I have to say that the Lucknam Park Brasserie promises more than it delivers.

Date of visit: May 2018
    • Value
    • Service
    • Food
Thank Gaijinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 119 reviews

Reviewed 21 April 2018 via mobile

We were lucky enough to be staying here when Chef Westy was celebrating winning the Welsh Chef of the year award and putting his award winning dishes on the menu and we can see why he won, simply stunning

Date of visit: April 2018
Thank WaftyCranker17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

Stylish, relaxed. Good food and service. Family friendly. Near the spa area. Manager courteous and helpful. Enjoyed by a family with teenage son

Date of visit: March 2018
Thank LauraJ1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

We loved the easy ambiance and attention from the enthusiastic Restaurant Manager. Wonderful crab and avocado. Superb filet steak -- both cooked exactly as ordered -- and that is unusual.

Bravo to the team

Date of visit: October 2017
Thank Oldabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Good food in relaxed atmosphere. Had fish chowder one night and beef burger next plus puds! Friendly engaging staff. Very enjoyable.

Date of visit: August 2017
Thank NewForestView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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