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qa5hybb3mi

What a lovely place

5.0 of 5 bubblesReviewed 25 Jul 2022
Since the first moment when we arrived at the hotel we were treated with courtesy. We had an early checked in and we were given a free room upgrade.
The room was amazing (nice, comfortable, clean and with great A/C and super bed). The hotel is really nice and the location superb.
The pool area is also quite nice and we enjoyed a swim to fight the super hot day. What was missing was a pool bar, which is a pity.
Overall it was a great experience, well done to all the staff and we will definitely go back
Date of stay: July 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia, responded to this review
Responded 13 Aug 2022
Dear guest,
thank you very much for your beautiful review.
We wait for you for another stay and we wish you a happy continuation of summer.
Best regards!!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (835)
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Traveller rating
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7 - 12 of 835 reviews
Reviewed 12 July 2022

Super helpful staff who gave excellent advice on where to taste wine and also reserved a great restaurant for dinner.

Fascinating, peaceful and beautiful surroundings. Comfortable rooms and beds. Good bathrooms.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank acook869101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Albergo dell'Agenzia, Servizi per gli ospiti/front office at Albergo dell'Agenzia, responded to this reviewResponded 19 July 2022

Dear guest,
thank you for your review . We are happy to read your beautiful words.
We wait for you for another stay.
Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2022

We booked the most expensive suite, for two nights. The suite itself was large and very clean, however, the view is of a roof before you look beyond to see some beauty. The food for dinner was outstanding, as was our server! The problem, for us, was the service upon check-in. We had bags and our own car. There was no offer to help with bags, and no explanation about where to park. We were told we could pull the car up and THEN learned from another employee there was underground parking, which was great! Finally, two employees stepped up and brought a requested bottle of wine and were very kind. Soooooo, perhaps on any other day service may have been outstanding. We travel throughout Italy each year, by car, and this place was one of the worst experiences, for the cost.

Date of stay: March 2022
    • Location
    • Sleep Quality
    • Service
1  Thank Pattyjo98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2021

A wonderful place to visit, very friendly staff, excellent food and fascinating wine vaults which are open to visitors. Well worth a stop over.

The surrounding countryside is exceptional and a short drive to Barolo is not to be missed.

Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
Thank Micheal R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2021 via mobile

Excellent rooms and service
We also had a good lunch and dinner

There location is breath taking
The surroundings had a lot to offer to who loves beautiful landscapes castles old towns and wines

One improvements r point. Due to covid the breakfast is not a buffet anymore and the waitresses are running back and forth and a bit lost. It is a bit slow. You have to wait but you get all you want in the end.

Reception exceptionally nice and professional

Wonderful pool

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank habibitravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Albergo dell'Agenzia, Direttore generale at Albergo dell'Agenzia, responded to this reviewResponded 25 May 2021

Thank you for your review. We are glad to hear you enjoyed the location and your stay. We will certainly follow your advice and try to improve our breakfast service, but thank you for your understanding. We will be happy to have you our guest again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2020

i was guest at albergo dell'agenza. place is amazing (starting from the amazing location upon an ancient roman village) team was super friendly, and the restaurant!!!: worthy of slowfood!!!! a must go place in the langhe

Date of stay: October 2020
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank algrigno
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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