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All reviews animation team middle pool self catering family holiday los gigantes plenty of sunbeds bus service hot dogs cleaned daily great holiday reception staff living area heated pool evening entertainment mini disco all inclusive drinks black sand
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Reviewed 3 weeks ago

Fabulous hotel with 3 great pools. Staff were all very helpful, Good food to cater for all nationalities and great daytime and evening entertainment. Great walks in the surrounding area. Will definitely be returning.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank 903philippac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A very last minute booking (because I am disorganized) so booked based on pictures, after booking read reviews and noticed recent ones had negative comments on renovations so apprehensive ... However there was no need as it was perfect, great staff, food, location and facilities, would go again.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Seaside57715393686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 3 weeks ago

Dear guest,

It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Allegro Isora.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Food time was like feeding time at the zoo. Quality of food was ok but it had no variety but you could always find something to eat. Room was clean, bed was uncomfortable so always woke up achey in the morning. Room was quiet at night after entertainment finished. All the staff were helpful. Long queues in the evening for a drink only one barman serving. Nice hotel but would go self catering just to have a variety of food

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Wanderer07768439477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

we stayed here for a 4 day break. pools not warm enough to use, but we expected thst due to time of year. Rooms were fine we stayed in block B209 had a fab sea view. Food in restaurant is okay, but deffinately needs to be warmer. Staff need to clean tables quicker. Pool area is nice but have to climb on front of sunbed to use as there is no space between the beds which are in long lines.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank SusanhZ7889FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 3 weeks ago

Dear guest,

We first would like to thank you for choosing our Allegro Isora for your holidays in Tenerife and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful.

Regarding our restaurant, we would like to inform you that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future.

Moreover, we would like to thank you for your suggestion about the pool area and the sunbeds,surely we will go to better review the service.

On the other hand,we are very pleased to read your complete satisfaction with the sea view.

Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I had a lovey holiday I went away to relax and have a break from work. Not much around the hotel to do, But I did find a lovey walk along the cost. after about half an hour came by snack bar and toiletsI was gone for nearly 3 hours.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Quest03103660383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 3 weeks ago

Dear guest,

It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Barceló.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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