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Reviews (2,891)
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824
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579
269
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All reviewsanimation teampool barlos gigantesplenty of sunbedsbus servicekitchen areareception staffevening entertainmentfamily holidaycleaned dailymain barall inclusive drinkstoastiesmini discogreat holidayshow cookingsea view
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Reviewed 2 May 2018

My boyfriend planned a surprise holiday for my birthday. We did not expect the hotel to be what it was. Absolutely amazing, great entertainment day and night plenty of food to choose from and drinks where great too! Rooms spacious and always cleaned everyday could not fault it at all! All the staff where lovely too had no problem at all!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Barcelo Hotels & Resorts
1  Thank 739oliviaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 3 May 2018

Dear Mrs. Oliviaf,

First of all, we thank you for choosing our hotel for your holiday. Your comments are an incentive for us to strive daily to the best of our ability so that all our guests feel as comfortable as you did whilst staying with us.

The fact that you could have such a wonderful time at our hotel is an excellent confirmation of our efforts.

Thank you once again for sharing this review of your holiday with us, we hope you had a nice journey home and that you will continue to keep us a part of your future holiday arrangements.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

I have been 5 times to the hotel but this was the first in 2yrs due to my elderly mothers health poor entertainment was fantastic staff were all friendly and i was very pleased to see many staff still there from our first visit which shows it must be a good firm to work for so well done

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank yvonneeddison1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 3 May 2018

Dear Mrs. Yvonne,

Firstly we would like to thank you for choosing our Allegro Isora hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year.

Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them.

Again we thank you for your positive review of our hotel and we hope that we will continue to provide you excellent holiday experiences in the future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

The stay was perfect. The hotel & its stuff is very couple-friendly. Rooms are clean, with a lot of space for a couple. Food is good. Pool perfect, not many people in April. I recommend coming to Barcelo.

  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
Review collected in partnership with Barcelo Hotels & Resorts
Thank molesinski90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 30 April 2018

Dear Molesinski,

Thank you for making our Allegro Isora your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

We are also thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

Comfortable apartament Variety food but distasteful needed change of the cook nice and quiet neighborhood good location close to mountains and north part of island. Servis polite and obliging reception so-so

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Sławomir H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 29 April 2018

Dear Slawomir H,

Thank you for the time you took out of your day to share your comments regarding your recent stay in our Allegro Isora hotel.

Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining expériences.

On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

This hotel is perfect for Families. Lots of entertainment for children, Very spacious family rooms. Attractive grounds with 2 Pools. This is not suitable for couples due to the noise from children and the entertainment all day for them.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank patjohnhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo_Canarias, Director de Relaciones Públicas at Allegro Isora, responded to this reviewResponded 29 April 2018

Dear guest,

We are sincerely grateful for the time you spent to share your comments on your recent stay in our Allegro Isora hotel.

We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated.

Thank you once again for making us your choice hotel, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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