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3 - 8 of 330 reviews
Reviewed 3 September 2017 via mobile

We stayed here for 2 nights the staff were friendly the room was clean, room service was great, fab location loved San Lucar will 100% be back. Warning to English visitors outside the hotel not many speak English Spanish lessons or quick learning needed! X

Stayed: August 2017, travelled as a couple
Thank Rosieonhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

It was fine. We visited with friends in the area. Room was OK, not great. Local food was also just Ok. The beach was beautiful.

Proximity to the sherry making was the real reason for coming and our visit to a
Sherry making operation was great.

Stayed: July 2017, travelled with family
Thank S K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

The hotel is a typical modern seaside hotel. The rooms were a decent size and very comfortable. The bathroom too was very spacious although the bidet did make it a little awkward getting in and out of the bath. We were able to take breakfast out on the terrace which was a very pleasant surrounding.
On the plus side, the hotel was in a great location, near to the beach and also the numerous restaurants along the port. The swimming pool was excellent, very clean and well maintained. Underground parking was free as was wifi.
The slight negatives. To use the safe you had to pay a daily charge; the mini-bar fridge in the room was switched off; the orange juice at breakfast was processed (not fresh); not sure what the breakfast coffee was made from but it didn't taste like coffee; the hotel didn't provide towels for the pool.
The fabulous pool and free underground parking are worth staying at this hotel for. The hotel is also good value.

Stayed: June 2017, travelled with family
Thank Phil_Linda04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016

the rooms are nice, staff is friendly, but was not so much able to give informations. we booked this hotel also because of the pool --- when we arrived we got to know that the pool is closed in november. it is situated nicely in the city.

  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank edithspira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2016

The stay was fine other than the hotel was prety empty mid-week, but they still managed to put all the guests in adjoining rooms and so we could everyone else coughing etc etc. I don't understand why they cannot use every other room in quiet times.
The serious problem came at check-out. The receptionist stated the amount required without presenting a printed bill. I asked to check it and she just turned the screen towards me. It is difficult to read a bill on a screen. When my partner asked me if the amount on the credit card machine was correct, it did indeed show the amount in Euros( although when I looked back to the screen she had changed the screen). It was not until we were on route home I saw the bill had been converted into pounds and we had been charged SIX pounds in commission.
The receipt clearly stated that we should have been offered the choice of euros/pounds, which we were not.
I emailed, expecting the transaction to be reversed out but instead a refund was made. This was six pounds less than the initial charge, IE the hotel had retained the 2% commission. Although I asked for an equivalent amount in Euros to be credited to the card, the hotel insist on an international bank transfer.
This has been a complete inefficient disaster and this con of transferring bills to your own currency to get 2% commission is disgraceful.

Stayed: December 2016, travelled as a couple
1  Thank lynn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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