I stay at the Village hotel for work purposes every week, usually for one or two nights and while the rooms aren't always perfect the staff always do the best to resolve the situation.
I don't often write reviews but today I felt compelled to, during check-in there was obviously some system error for people who had booked via a 3rd party website and the lady on the front desk did her best to resolve it. There was quite a few rude people, however she showed excellent poise and composure to deal with them in a calm and friendly matter.
I wanted to write this review to highlight her efforts and professionalism when dealing with rude and inconsiderate customers.More
- Free parking