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All reviews great location train station hot water rooms are small red light district deluxe twin room same building high floor japanese hotels your doorstep green tea minute walk hotel room vending machine restaurants and shops hotel is located ramen
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23 - 28 of 1,145 reviews
Reviewed 20 September 2018

Lobby and reception service was fantastic. They took the extra mile to send my lost luggage immediately to my room the following day and even called in the morning to give me a status update. Location is right in the middle of Shinjuku and just a door step to Kabukicho district. Faster to walk on the street to JR Shinjuku station than to walk through underground. If you arrived by train, look for the East Exit. Lots of good places for eating out like Menya Musashi ramen, CoCo curry house, Bake cheese tart (Lumine Est 1st floor) and the famous crab restaurant Kani Douraku. Although the twin room size is small, it was clean and I had no problem sleeping. There are no space to open a big luggage so you will need to open the luggage on top of the bed instead. Excellent Wifi connection in the room but requires a password plus another code which you can find it when you switch on the TV. It would be perfect if they can provide facilities like a swimming pool or bath house and gym.

Stayed: September 2018
1  Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

This is an upmarket hotel. The foya was brilliantly designed with a large water feature. Exquisite chandeliers making it very bright and beautiful.
A useful mini market for most day to day goods, plus soveiners . The happy hour extended from 5 pm. Till 8 pm. This was the only disappointment. Drinks were served in small glasses (wine glasses) for both wine and beer. The wine you could purchase in the shop for £4.50 but cost £12 for a small glass.
Food was delicious couldn't fault anything else

Room Tip: River view
Stayed: September 2018, travelled as a couple
Thank Norma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

I always stay in this hotel whenever I am in Tokyo. The staffs from the concierge to the front desk are always helpful.
Though the room is small but it is comfortable and clean. As the hotel is in the Kabuchiko area, eating out is not an issue as there are plenty of small dining shops offering anything from udon, ramen and BBQ meats.
The hotel is in the Shinjuku subway station and getting around Tokyo is very convenient.
Highly recommended.

Stayed: September 2018, travelled solo
Thank defly8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

We enjoyed our stay at the hotel very much. Very close to Shinjuku Station and Kabukicho so lots of things to do close by. The hotel staff are wonderful — helped me send off a package so easily and more ... thank you!

Stayed: August 2018, travelled with family
Thank Emily N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

The hotel is directly above Shinjuku station so I was worried about the noise levels. I asked for above floor 11 and was given a room on the 18th floor (1840), which was quiet, exceptionally convenient and comfortable. The hotel kindly gave me an upgrade to a double room, and although small compared to some western hotels, it was very clean, and had a high standard of build quality typical of Japanese hotels. The only thing new to me was the arrangement for hot water; there is a “kettle-like” flask for use collecting readymade hot water in a convenience station next to the lifts. Don’t forget to take your shows off and wear the slippers in the room, and the slippers are not for going down the hall to get hot water. You have to put your shoes on to make a cup of tea or coffee. On that note I brought my own tea bags, so you will need to get milk and coffee or tea from the 7/11 store across the road; there is no room service, which I thought odd for a major hotel, otherwise I would have given The Prince 5 stars. There is a Maccas across the road if you want a quick western fast food fix.

Staff are very helpful, polite, and efficient at their job. Their English is good, so leave Google Translate aside. Housekeeping came up to help with the kettle first time around, and got me some hot water, and to help with the air purifier (it looks like a small air-conditioner).

Check-in and Concierge are on level B1, one floor down Fron the main entrance. The hotel is about an 8-10 minute walk from the orange Airport Limosine Bus stop, so if you can use Google Maps, it is probably quicker than a taxi.

Room service was also very good. Shinjuku is now my favourite hotel in Japan and compares favourably to the better hotels I have stayed at around the world.

Stayed: August 2018, travelled solo
2  Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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