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All reviews the executive lounge shibuya station top floor corner room star hotel mt fuji minute walk city view excellent hotel business hotel amazing views spacious room park hyatt concierge service lost in translation tokyo standards japanese standards
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Reviewed 4 January 2015 via mobile

Large hotel in a great location in Shibuya. Only a 2min walk from Shibuya station. Bathrooms were great and the beds comfy (though the normal hard Japanese style).

Views were great over Tokyo and the mountains. We stayed here for our only night in Tokyo and loved it. Shibuya is great place to walk around at night and take in all the Japanese culture. Very safe also.

Recommend for a short stay in Tokyo. Easy access from Narita on the NEX, only the third stop.

Date of stay: January 2015
Thank TheDnD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2015

Cerulean tower is a large hotel with no atmosphere and slightly unhelpful and unfriendly staff. We found it to be impersonal and cold. The food in the hotel was extremely expensive - $8 cappuccino for example. The foyer was very busy. The hotel does have convenient access to shibuya station

Date of stay: February 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank rhonnieAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2015

This hotel is generally well equiped and very well located in terms of the airport bus and the metro stations but is not focused on the needs of foreign tourists. I booked this hotel online and got quite a good price for my week long stay. The price didn't include wifi, charged per device, nor breakfast at a rather high 3326 Yen per day.
Room quite large but rather compact luggage and hanging space, inadequate for two guests each with large suitcases. Room very overheated and offers complementary tea bags but charges for in room coffee. Reception, concierge and porter Staff not terribly helpful possibly due to their limited English language skills.

Room tip: Ask for a room with a view to Mt Fuji
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2014 via mobile

Best view and very close to shibuya station and not so far from shopping area. The room is big and very nice city view. The food was very nice.
There is shuttle bus to airport but need to pay an additional.

Date of stay: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank KullamaiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2014

The hotel is located a short walk from Shibuya Station and a great shopping area. The room was clean and modern. Our room had a fabulous view of the city. The staff were extremely helpful and friendly. We needed a late check out and they allowed us to pay for a half day to secure the room until 5pm. That was very helpful. Would stay again!

Room tip: High floors are better for views.
Date of stay: February 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank NatMo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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