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1 - 6 of 39 reviews
Reviewed 23 November 2015 via mobile

A measure of a good hotel is how it treats its customers when there is an issue. The shower curtain was dotted with fungus and there was a cockroach in the bathroom. Because there were no other rooms, I asked for at least the bathroom curtain to be replaced.

The front desk simply said they had no options and refused to assist at all. I found this highly unprofessional and frankly quite rude.

If you're expecting service and a clean bathroom, don't come here.

Stayed: November 2015, travelled solo
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2015 via mobile

I stayed in this hotel recently and we were made to feel at home. Good location, friendly helpful staff, and room cleaned daily with fresh towels and yukata.
The hotel was an excellent price for Tokyo and would recommend it if you want functional accommodation, most of the clientele were business people.
While all the above is great, the items to sort in my opinion are for starters the beds.They are Very hard, (and I happen to like a hard bed but. ..) I also think the carpets should be replaced with a hard flooring.
Apart from that I wouldn't change a thing. It works, simples.

Stayed: April 2015, travelled with friends
Thank nkk0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

Overall the accommodations were good. Some highlights include a very clean room as well as helpful, English speaking staff and an excellent location near the train station (serving two lines) and Ueno Park. The room had fast internet access via LAN. Nevertheless, given the price that I paid, I would have expected better services. For example, it was late April and already getting quite warm, but no Air Conditioning was available, only heating. The hotel charges guests to rent a LAN Cable, which didn't seem correct given the already high prices and small room size. Breakfast was not included which, again, should have been provided given the pricing.

  • Stayed: April 2013, travelled solo
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Thank ConozcoElMundo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

Close to Hongo Metro and in a quiet street off main road near Tokyo University
Lots of shops and pkacest eat around. Rooms small but functional
Free Internet, take your LAN cable
Wifi in lobby and restaurant a little slow
Food was fine, nice beer

  • Stayed: September 2011, travelled on business
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Thank jason045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2008

Kizankan is not the most convenient for most tourists, but it's fine if you need to be near Tokyo University and want to be able to catch a Metro, or if you're attending something at Tokyo Dome and everything around there is booked up. It's on a very quiet side street near the University and a couple of blocks from the Hongo-san-chome station. Tokyo Dome is one stop away. The restaurant was unexciting but plenty of places to eat nearby.

The single rooms are small as is typical of business hotels, but clean. The front desk staff was very helpful (no English spoken, none needed).

  • Stayed: March 2007, travelled on business
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1  Thank RogerR-Phila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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