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All reviews washing machine time share the resort manager visiting el timeshare owners recommend el bar and restaurant area la gomera bbq evening home from home timeshare exchange this lovely resort pool rules pool area was very nice two bedroom apartment recommend this resort fully equipped kitchen
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3 - 8 of 397 reviews
Reviewed 9 September 2018 via mobile

My parents bought their timeshare-week 35 & 36-30 years ago here. 143D.
The standard of this apartment (or home as we like to call it!) has always been of the highest quality. Luxurious even!
Wimpen have kept their promise to maintain these apartments looking as good as new every year.
The decor is modern & fresh, the whole apartment is clean, extremely well equipped & resourced. Even the terrace with sun loungers & comfortable seating area for breakfast dining & late night drinking suites us beautifully.
The area of the complex is also excellently maintained. Clean, fresh & with exotic plants & flowers throughout. It is also wonderfully peaceful.
The pool facilities are very nice, though we have 1 major grump about that & that is the no ball rule!
Such a shame to have this rule. Many days the pool would have pockets of people from around the world-Germany, Spain, England, Sweden-and yet all set within their own groups. No communication. A ball in the pool would 100% have brought everyone together, as in other holiday destinations we have visited in the Canary Islands. How very sad & from speaking to other owners it appears the reason for this is to suit the moans of elderly owners, whose children have grown up & now see balls as a nuisance.
I & many many others suggest these miserable people reside on loungers further away from the pool if they don’t like being splashed. There’s plenty of them!! Most families with children are respectful & peaceful, give them & us a chance!
It’s disappointing that Wimpen now down to these grumpy people & engage in such divisiveness.
My other gripe is the poor bar staff now appear to be extremely stretched in comparison to previous years. Visiting Las Rosas only highlights this more.
I hope Wimpen can employ some more help for them.
I would suggest the ‘suggestions card’ offered out by the owners on the very-successful-bbq-evening-when-everyone-is-satisfied be handed out on a more frequent basis to provide a fuller, rounder & more comprehensive picture of guests opinions.
Other than that, El Marques would be perfect.
We had a magical holiday here once again & will certainly be returning. Hopefully with a ball please!

Stayed: September 2018, travelled with family
Thank OweJaxMum2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

Came here last year. Enjoyed it so much that we bought a timeshare and used it this year! There is no hard sell at all. You have to approach them.

The site is excellent- beautifully maintained and spotlessly clean. There is a very good restaurant with lots of choice and the pool is heated. There is entertainment 5 nights per week. Despite it being August peak season, there is no problem getting sun beds.

The apartments are spacious, well-appointed and spotlessly clean. Ours is a 2 bed with lovely views over the sea. There is presently a refurbishment programme (due to be completed soon) though those awaiting the refresh are still excellent. They are replacing before they look tired or worn.

Parking at peak season can be a little tricky but there’s always a paying car park very close by in the event of an emergency need to park. We needed to use this for our late Friday arrival but moved it the next day and always then found space nearby.

Travelling with teenagers, Los Gigantes is a wonderful and safe option as they can go to town alone (a short walk) and get a taxi back for 3 euros (the hill is quite steep). There are lots of taxis.

What makes El Marques extra special are the very friendly and attentive staff. It’s such a welcoming place.

We cannot wait to return next year.

Stayed: August 2018, travelled with family
Thank Charona3101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

This is my second time here. I came last year and just got back from this years holiday. I love this place, all the staff are so friendly and helpful. My children had a great time here and we all feel so safe here. We will be coming back.

Stayed: August 2018, travelled with family
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2018

My wife and I visited Ona El Marques again this year and we still love the place. The apartment was everything we wanted and the location is spot on. We had such a good time we brought 2 weeks timeshare, there is no hard sell just a sandwich board outside the sales office telling you what is available. Stephen the sales manager answered all of our questions and showed us around the available properties.
Love it.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank langers65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

We have been coming here for over twenty years and some of the staff are still here and just at friendly
The waiters (both) named Jose are both very helpful and great at the job, they always remember you when you return
The apartments are very nice since the upgrades and the resort is looking busy
The lifeguards are great and very quick to respond to any situation
The prices for drinks and food is good
The one issue is the quality of the entertainment
Great place to visit

Stayed: August 2018, travelled with family
Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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