The apartotel is nicely located to Bordaux suburbia with good tram connection to get to center of town. The room was rather spacious with well equipped kitchen and bathroom. The problem is that toilette is separated from the bathroom and doesn't have basin to wash the hands. The room seemed clean. parking available with affordable price. This is a positive part of the story.
The negative part of the story is a facility service and non customer service. Even we paid in advance at reservation and clearly stated check in and check out time (we traveled by car), at arrival we hardly found the person to do the check in. The person did't speak any other language other than French (we could communicate fluently in English, Italian, Spanish and Russian). Even bigger problem was when we need to check out because reception was empty. and locked. It was not possible to reach the reception by phone because it was call center number, so we had to leave room cards and parking money in the room. During the day we received the message trough Booking platform to contact them immediately and we were charged for over 80 EUR without any explanation. We contacted Teneo to provide explanation or refund for this cost , but we never got any of it and it is a month since then. So be very careful.

Absolutely terrible. The cleaning staff let themselves in at 8 am if not before on morning of departure. There is no sound proofing at all. Will not stay again and would not recommend at all. The only positive is that it is conveniently located.

The first thing is that the room was in the smell of building materials and after arguing with the person working in the hotel changed the room, the second thing that the person in the queries did not carry any kind of respect and kindness, the third thing that the employee in the restaurant did not respect customers, cleaning the room not all A day and queries were not available I had to leave the key in the room when my stay at the hotel ended.