Absolutely terrible. The cleaning staff let themselves in at 8 am if not before on morning of departure. There is no sound proofing at all. Will not stay again and would not recommend at all. The only positive is that it is conveniently located.
The first thing is that the room was in the smell of building materials and after arguing with the person working in the hotel changed the room, the second thing that the person in the queries did not carry any kind of respect and kindness, the third thing that the employee in the restaurant did not respect customers, cleaning the room not all A day and queries were not available I had to leave the key in the room when my stay at the hotel ended.
I’ve stayed to both of their hotels which is only 100m apart. The other one is more modern and looking new than this one but I definitely would prefer to stay here instead. The service is wayyy better than the other. I have left a review at their other branch and told my reasons why. Overall experienced on this hotel was much better. Bedroom and the bed were comfortable, cheaper rate, hassle free check in/out and the guy at the reception area was just amazing. Thank you so much!
We had the family room because I travelled with my husband and child. The room was a small appartement with a separate gedroom. Especially the small kitchenette was very convenient with the child. The hotel was close to the tram stop and we able to go Evert where.
I have spent a month in this hotel and its booked at my office was in Pessac. The front desk guys are less-welcoming and I had to struggle to get things done. The wifi is pathetic, I spent a month and always struggled with internet connection. They clean the room once in a week which was not briefed when I first checked in. After 3 days to untidy room I went up to the guy at front desk and he gave me a cold look. The only good thing about this hotel is its right on the Forum tram station. I found this hotel very local-type, don’t expect international facilities.
