I had a very bad experience with The Tattva and they are an unprofessional bunch of guys.
I had booked a room in December for 15th Jan and for some reason I had to cancel and I placed the cancellation request on 29/12/2020.
I received a prompt response from them stating that they would refund the money as per the cancellation charges by 31/01/2021 i.e. more than a month of the cancellation date. I said fine do it.
On 04/02/2021 I emailed them that the deadline for the refund passed 4 days ago and please refund my money to which they said it will get transferred in a day's time but sadly it did not happen.
I again emailed on the 06/02/2021 for the refund to which they replied that it will happen in a weeks time by next thursday.
Thursday has also passed and I have not received my refund from these guys.I am glad that I did not stay at their hotel and I can only imagine the type of service they would have provided me.
Please don't believe a word these guys say because their words are just words and they wont respect it.
Attaching all the email conversation for reference.More
- Free parking