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“Family friendly excellent location”

The Vale Niseko Onsen
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Attraction details
Owner description: Enjoy the mineral rich water of The Vale Niseko Onsen, piped directly from a natural volcanic hot spring. Soaking in the nutritious waters is highly valued by the Japanese as beneficial to health and wellbeing, and a session in the deliciously hot water after a long day on the ski hill will soon show you why!
Reviewed 25 December 2017 via mobile

Ski-in/ski-out western five star hotel in the heart of Hirafu village.

Rooms are modern and spacious. The bed is comfortable and soft. Mentioning this as Japan hotel beds generally run firm to very firm.

Onsen is functional. The outdoor onsen is enclosed so no views. Not luxurious by Japanese standards.

If you are looking for a Japanese experience then this hotel and probably Niseko is not for you. Most guests are from China, Hong Kong, Singapore and Australia.

All staff are English speaking and mostly foreign. Some reviewers paint the staff as a bunch of ski bums just working there way through the season. We found this was not the case. All staff were professional and friendly.

Also there is daycare at the opposite Aya hotel. In room babysitting is also available.

There is gym in the Aya hotel that can be used for a fee.

Thank Jones888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 12 reviews

Reviewed 22 January 2017

Don't bother with this place .
Totally in-authentic
Very overpriced and very overrated
I am an Onsen lover and this is to be avoided

1  Thank mikefromnoosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017

Was quite excited to visit the Vale onsen as I heard it is kakenagashi onsen, which means that once water enters the bath, it does not go through recirculation, as well as Aesop amenities!
Reached the place and found the reception easily. Paid for entrance Y1500 excluding rental of towels and went in. You can save a little by bringing your own towels. Was surprised at how small it was. Compact modern style. Indoor was slightly warmer than the outdoors. Outdoors had a nice space. You can hear the males from the outdoor onsen as there is a connecting space which has vents/slates to prevent people peeping through. The indoor wall seems a little mossy-ish. Not sure why but there's no direct contact with the onsen, maybe from the steam.
There's a indoor steam/sauna room. Quite nicely done up.
As for bathing area, think there were about 4 or 5 washing areas, but it wasn't using Aesop amenities (shampoo, conditioner, bath soap). They only have Aesop hand wash and hand balm at the sink area at the dressing area. Was quite surprised there weren't much amenities considering the price we paid. Dressing area is a little squeezy if there are other people. If there aren't it's not so bad. They have mini lockers to put your valuables for free too.
When you exit the onsen area, there's a pathway leading to the swimming pool. At the first door, you can shower before entering the heated pool. Didn't bring my bathing suit but wouldn't mind trying next time.
Along that pathway there's a water dispenser.

Thank risxlene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2016 via mobile

If you'd like a quiet onsen with lovely toiletries and a designer feel, this is the place. It's beautiful. The indoor pool is the hotter of the two, but both not nearly as hot as the Yukoro, which is another good onsen in Hirafu.

At 4pm on a Sunday, I had the place to myself, which was heaven. :) it's about 1,500 yen entry if you're not staying at the Vale and well worth it!

1  Thank Tistybus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 March 2016

I don't go to a lot of onsens but I liked this one because you can tell they take care of it. A little expensive and a little small, but I think it's worth it for all the extras plus you know its clean

Thank LJM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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