From the booking of the accommodation to check out, all aspects of service were excellent.
There was good communication via email before arrival giving details instructions and offer of assistance when needed.
I booked the Yama Shizen Penthouse 602 East for my family of 6. Views of Mount Yotei was just awesome. We stayed during low season and were the only guests for most of our time there.
All the equipment in the apartment worked although we didnt use the jacuzzi so I cant comment on that.
Kitchen was well equipped and we cooked dinner most nights.
Convenience stores were all within walking distance for the lazy days.
Only negative experience was the offer of booking a designated car park lot for the stay for $2500YEN. I agreed to it before arrival only to find carpark was empty most times!! Felt that it was offered unnecessarily.More
- Free Wifi
- Free Parking