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Reviewed 8 May 2014

Booked one night for my wife, daughter and daughter's friend during Golden Week. We chose a Western-style room with four beds instead of the Japanese-style room with tatami mats and futons. First room (corner #816) smelled of stale cigarette smoke, so we asked to change and front desk was very accommodating and moved us to #716 which smelled very fresh. It's too bad this hotel doesn't have non-smoking floors.

We changed into robes and headed for the rotemburo, or outdoor bath. The wooden outdoor bath is made of hinoki, or cypress. There was quite a bit of algae growth on the wooden slats in the bath, which shows that they haven't scrubbed it in a while. A bit of a turn-off.

Dinner on the 3rd floor restaurant was not spectacular, but decent volume. Fresh fish was the only thing that was nice.

I could feel the coils on my bed mattress. Could have used a thicker mattress pad.

Next morning's breakfast seemed like a repeat of dinner.

Pros: attentive staff, Free wifi on 1F and 2F.
Cons: Food is so-so. Rooms and linens were clean, but bed was hard. Small touches needed, like scrubbing the wooden bathtub.

Room Tip: Ask for a corner room on the upper floors.
  • Stayed: May 2014, travelled with family
    • Value
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1  Thank biwakocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

After checking in, we walked to nearby shops and restaurant , had wagiu beef grilled for dinner. We had problem with GPS because we do not understand Japanese and the GPS instruction is not user-friendly. The staff despite being busy behind the counter spent 5 minutes or so with it , it worked well since then, in English. Next morning I walked along the street to the pillow/doona shop at 8am and bought three japanese pillows to bring home. I found it good for my neck, the other two are for my family.

  • Stayed: September 2013, travelled with family
    • Value
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2  Thank moral101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018
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Stayed: May 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile
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Stayed: November 2017, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017
Google Translation

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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