Great value. We were in room 8107, ground floor.
Two pools, heaps of sunloungers, clean and generally a good place.
It’s within walking of some great eateries (check out on TikTok/insta), atlas is up the road - go give it a visit.
Rooftop pool and bar is a great vibe
Dear halms30,
It is a pleasure for us to know that you were happy with us during your stay on your vacation.
Appreciate your sincere feedback, we will share it to the team.
Yes indeed, the property located just within walking distance of some interesting eateries, surrounded by many interesting spots from retails to spas. One minute away to famous Berawa beach where you can find Atlas and Finns club.
We look forward to hosting you again.
Sincerely,
Perfect, the receptionist and the hotel staff are very friendly and understanding I was in a meeting that required me to check out late and they were very accommodating with it, the room is clean, the food was amazing, and very calm. I recommend this hotel
Dear maxkE8987QT,
Thank you and appreciate your sincere feedback. We are delighted to hear that you were impressed by our staff and service.
The team always to find out the way to deliver better experiences to our guests.
We look forward to serving you again in the future.
Sincerely,
The location is great if you want to check out most of the beach clubs. The room was very pleasant. The pool was the reason I booked and it did not disappoint. Staff was beyond nice. You get free entrance to Atlas with your room key, which was nice to walk over and check out.
Dear E4291UWangelap,
It was a pleasure for us to understand that you had a pleasant experience during your stay. Indeed, the hotel location is great near the beach and surrounded by many interesting spots. It is only a walking distance to restaurants, bars, clubs and many other retails shops. Thank you to mention that our staffs are beyond nice, they are working their best to deliver the guest expectations.
We look forward to serving you again in your next vacation.
Sincerely,
We really enjoyed our stay at Citadines Berawa Beach Bali.
Rooms comfortable breakfast included was of good quality and quantity.
Staff were very thoughtful and always willing to help us with any enquiries.
Both swimming pools provided a nice relaxing space.
Thanks for having us
Miyuki and Larry Taylor
Dear LarryT1372,
Thank you for your genuine feedback.
We were happy to know that you had a value sleep and had a great breakfast experience.
Really appreciate that you have addressed a positive review about the staff, yes, we are always to find a way to exceed the guest expectations.
The hotel is located near the beach surrounded by many interesting shop retails. The hotel itself provide some facilities from the pool, spa, kitchenets, laundry machine, gym and etc.
We look forward to serving you again.
Sincerely,
"Overall, my stay at this hotel was pleasant. It's a decent option if you're looking for a place to crash between adventures. The rooms are on the smaller side and lacked that wow factor, but the location is great for beach enthusiasts. During random times there was an unpleasant sewage sell that came from the shower. I stayed in 8217 and I could see the ocean somewhat but there’s a lot of construction next door and some of the room views have now been blocked. The rooftop pool offers a nice view, although it's a bit small with limited seating. The hotel is conveniently close to popular beach clubs and just a short walk away from eateries and shops."
Dear Simone T,
Thank you for your sincere feedback.
We apologize for your dissatisfaction; we will pass to our team regarding your unpleasant experience.
Indeed, the surrounding area is developing, a few new retail constructions is on progress.
We are always looking to improve our way to give the guest a better experience. We hope that we can serve you again in the future.
Sincerely,
