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Bianca
Perth, Australia

Amazing Hotel

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
We have had the pleasure of staying at Swarga for the second time, and we are delighted with our experience at this hotel. From the room to the facilities and the restaurant, everything has been exceptional, particularly the information service and cleanliness. The staff have been highly professional and responsive. I hope to have the opportunity to stay at Swarga Suites next year and bring my family along. I would particularly like to stay in a pool access room, as it would be ideal for my child who enjoys swimming.
Date of stay: August 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this review
Responded 3 weeks ago
Dear Bianca,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for sharing your recent stay experience through Tripadvisor. “Amazing Hotel” is the word you used to describe your experience staying with us. It is an immense pleasure to learn that you had an excellent stay experience with us. I will share your beautiful review and highlight it with the entire team. I am sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned.

We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.

Best Regards,

Gede Bimbi Sanjaya
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,085)
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Reviewed 4 weeks ago

I was stayed with my family in pool access. The room was big and clean. We enjoyed to stay the room with pool access, the pool just few step from balcony and my kids was happy. Service was excellent from all staff. Everyone were polite and friendly. I will return for next stay.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 3 weeks ago

Dear Alan S,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for sharing your experience on Tripadvisor. We were delighted to have the opportunity to accommodate you at Swarga Suites Bali Berawa. We are thrilled to hear that you have adored stay with us. It was delighted to know that you loved our room and service. Your story about us tells us you got what we are. We are most concerned with the satisfaction of our guests.

We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.

Best regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Very good service, accommodation and overall perfect experience.
The spa treatment for couples was amazing, very relaxing and really made you feel at paradise.
All the staff are super friendly and nice, I will recommend and come back.
10/10

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Adriana G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 4 weeks ago

Dear Adriana G,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for sharing your recent stay experience on Tripadvisor. “Highly Recommended” is the word you used to describe your experience staying with us. It is an immense pleasure to learn that you had an excellent stay experience with us. I will share your beautiful review and highlight it with the entire team. I am sure it will further motivate every one of us in our daily efforts to create memorable experiences for all our guests. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned.

We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us for your holiday in Bali. We hope to welcome you back with another excellent story.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2024

We stayed here as a family of 4 with teenage sons. We loved our family suites, with their mezzanine level second bedrooms. Breakfast was food and a special thanks to the very efficient restaurant manager who ensured everything ran smoothly. We enjoyed some great live jazz in the sports bar and relaxing massages. Onto the negatives - the fridge barely worked and the beach was really dirty. There aren't enough sunbeds around the pool. The hotel is walking distance to some good restaurants and a supermarket though

Room tip: No mosquito nets in the room. There is a mosquito repellent plug in a drawer but we didn't realise this until the end of our stay.
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Msholidayaddict
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 4 weeks ago

Dear Msholidayaddict,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for taking the time to express your experience regarding your most recent stay. We are delighted to have the opportunity of accommodating you at Swarga Suites Bali Berawa. It was our pleasure to know that you were satisfied with our room and breakfast. We are very thankful for your constructive feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.

Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2024

This is our family’s third stay in the hotel, and it has always been a great experience. Very nice location (with beach access!), friendly and helpful staff, and many good restaurants nearby…very recommended. We will definitely comeback!

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank daprafitria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 4 weeks ago

Dear Daprafitria,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you for sharing your experience on Tripadvisor. We were delighted to have the opportunity to accommodate you at Swarga Suites Bali Berawa. We are thrilled to hear that you have adored stay with us. It was delighted to know that you loved our location,freindly and helpful staff.

We hope to see you again at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.

Best regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2024

Very nice stay at the Swarga Suites Bali in Canggu. Good location (very nice to hear and see the ocean from the swimming pool), great attention to detail and lovely and very helpful staff. Also amazing massages at the spa. Highly recommended!

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Swarga Suites Bali Berawa, responded to this reviewResponded 4 September 2024

Dear U7905XCmarier,

Warmest Greetings from The Serenity of Canggu Tropical Paradise.

Thank you so much for taking the time to write a review on Tripadvisor. It was our great pleasure to have the honor to have you with us during your recent visit. We are thrilled to read your review about good location, great attention to details, and lovely staff. The entire team has been working intensively to ensure we always deliver an unparalleled listen to every customer's voice and act to provide a remarkable experience to our customers.

Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa.

Best Regards,

Gede Bimbi Sanjaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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